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ITIL INTERMEDIATE OPERATIONAL SUPPORT & - PELLE R STOCK - Bog

Bag om ITIL INTERMEDIATE OPERATIONAL SUPPORT &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.Youll learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9789401801485
  • Indbinding:
  • Paperback
  • Sideantal:
  • 408
  • Udgivet:
  • 24. marts 2017
  • Størrelse:
  • 296x210x39 mm.
  • Vægt:
  • 1304 g.
  • Ukendt - mangler pt..

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af ITIL INTERMEDIATE OPERATIONAL SUPPORT &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.Youll learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the

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