Performance Management for New Managers - Paul B Thornton - Bog

Performance Management is a process which involves seven steps:
1. Establishing goals
2. Creating plans
3. Taking action
4. Monitoring performance
5. Coaching
6. Praising or Disciplining
7. Conducting the performance appraisal The right conversations between managers and employees are critical to achieve results and build people's capabilities. Open, honest, focused, and timely communication is essential. The goal of this book is to help new managers be effective and efficient at doing each step in the performance management process.