Private Butler - Steven Young - Bog

Would you like to understand the complex role of a Junior Butler within the world of high-end hospitality? There is a way to find out where the truth is hidden, and in order to help to distinguish the gap between imagination, stereotype beliefs and reality, why not read the real-life story Private Butler - Steven's Adventure? The book draws on Steven's real-life experience as a butler and he invites you to dive into the life of an ultra high net-worth private household where he used to live and work alongside a large team of people, including a Head Butler and a General House Manager. Steven's personal story describes the in-depth and often turbulent relationships which are key to the daily running of a private residence. He goes on to explain how the key skills of developing communication and creating a positive atmosphere behind the scenes, where everyone and their differences are accepted, is essential to achieving outstanding personalised service, however this is not always possible or understood.