Name: Re-organising Service Work
Price: 474.95 DKK
Availability: InStock
Author: Karen A. Shire
ISBN: 9781138718418

Re-organising Service Work af Karen A. Shire

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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work.

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Sprog:
Engelsk

ISBN:
9781138718418

Forlag:
Taylor & Francis Ltd

Indbinding:
Paperback

Sideantal:
244

Udgivet:
29. januar 2019

Størrelse:
156x234x0 mm.

Vægt:
453 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 7. december 2024

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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work.

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