Shut Up and Listen - Cathy Jackson - Bog

This concise guide to clinical communication develops a range of generic skills transferable across disciplines and is ideal for students and practitionersof all health professions, including doctors, nurses, midwives, health visitors, vets etc. It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions.