Name: This is Service Design Doing
Price: 394.95 DKK
Availability: InStock
Author: Marc Stickdorn
ISBN: 9781491927182

This is Service Design Doing af Marc Stickdorn

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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

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Sprog:
Engelsk

ISBN:
9781491927182

Forlag:
O'Reilly Media

Indbinding:
Paperback

Sideantal:
500

Udgivet:
19. januar 2018

Størrelse:
233x187x25 mm.

Vægt:
850 g.

Leveringstid: 4-7 hverdage.
Forventet levering: 23. november 2024

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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

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Business og læring > Computer og IT

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