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Using Counselling Skills on the Telephone and in Computer-mediated Communication - Pete Sanders - Bog

af Pete Sanders
Using Counselling Skills on the Telephone and in Computer-mediated Communication af Pete Sanders
Bag om Using Counselling Skills on the Telephone and in Computer-mediated Communication

Best-selling practical guide, covering the use of counselling skills on the telephone and telephone counselling. This how-to-do-it book looks at research into counselling on the telephone. It presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781898059752
  • Indbinding:
  • Paperback
  • Sideantal:
  • 170
  • Udgivet:
  • 10. december 2007
  • Udgave:
  • 3
  • Størrelse:
  • 158x234x10 mm.
  • Vægt:
  • 286 g.
  • Ukendt - mangler pt..
Forlænget returret til d. 31. januar 2025

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Best-selling practical guide, covering the use of counselling skills on the telephone and telephone counselling. This how-to-do-it book looks at research into counselling on the telephone. It presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.

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