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A Complaint Is a Gift - Janelle Barlow - Bog

af Janelle Barlow
A Complaint Is a Gift af Janelle Barlow
Bag om A Complaint Is a Gift

The first edition introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried, but are instead valuable pieces of feedback. This updated edition explores how this feedback can be used to improve an organization's products and services.

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  • Sprog:
  • Ukendt
  • ISBN:
  • 9781523002931
  • Indbinding:
  • Paperback
  • Sideantal:
  • 192
  • Udgivet:
  • 8. November 2022
  • Størrelse:
  • 154x20x228 mm.
  • Vægt:
  • 317 g.
  • Ukendt - mangler pt..

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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Beskrivelse af A Complaint Is a Gift

The first edition introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried, but are instead valuable pieces of feedback. This updated edition explores how this feedback can be used to improve an organization's products and services.

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