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Anger in the Air af Joyce A. Hunter

Anger in the Air - Bog

- Combating the Air Rage Phenomenon

Bag om Anger in the Air

Offers airlines with input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. This book discusses air rage incidents that have caused us to focus not just on the rage levels that some passengers reach during flight but, more importantly, why these rage levels are happening more.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780754671930
  • Indbinding:
  • Hardback
  • Sideantal:
  • 236
  • Udgivet:
  • 15. Juni 2009
  • Størrelse:
  • 234x156x14 mm.
  • Vægt:
  • 454 g.
  • 1.701,95 kr.
  • 39,95 kr.
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  • 2-4 uger
  • 17. November 2021
Beskrivelse af Anger in the Air
Offers airlines with input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. This book discusses air rage incidents that have caused us to focus not just on the rage levels that some passengers reach during flight but, more importantly, why these rage levels are happening more.
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