Name: Big Book of Customer Service Training Games
Price: 247.95 DKK
Availability: InStock
Author: Peggy Carlaw
ISBN: 9780070779747

Big Book of Customer Service Training Games af Peggy Carlaw

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Paperback
8-11 hverdage
247,95 kr.

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With customer service training games, this title helps your employees to excel in dealing with the public. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, it utilizes techniques such as role-playing, charades, brainstorming, and debate.

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Sprog:
Engelsk

ISBN:
9780070779747

Forlag:
McGraw-Hill Education - Europe

Indbinding:
Paperback

Sideantal:
224

Udgivet:
16. oktober 1998

Størrelse:
190x234x12 mm.

Vægt:
348 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 29. november 2024

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238,95 kr.

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Beskrivelse af Big Book of Customer Service Training Games

With customer service training games, this title helps your employees to excel in dealing with the public. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, it utilizes techniques such as role-playing, charades, brainstorming, and debate.

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Business og læring > Ledelse & strategi

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