Forretningsstrategier

Paradokser dukker op alle vegne i organisation og ledelse. Du kan opleve dem som spændinger mellem elementer, der på én gang hænger sammen og er modstridende som eksempelvis mellem arbejdet og livet.Bogen er en introduktion til paradoksledelse som en særlig optik på organisation og ledelse. Den er baseret på den voksende paradokslitteratur med nu cirka 700 forskningskilder, og den stiller et centralt spørgsmål til denne litteratur: På hvilken måde skaber ledere og organisationer værdi?Med det udgangspunkt afdækker bogen, hvorfor og hvordan paradoksledelse vinder frem som en jagt på værdiskabelse i vores komplekse samtid. Den identificerer de paradokser, ledere kan forvente at møde i organisationer, samt det repertoire af ledelsestaktikker, de har til rådighed for at håndtere dem.Bogen giver indblik i nøglebegreber som paradokser, taktikker, modsigelser, spændinger og taktiske logikker. Emnet er formidlet i et levende sprog med modeller og forskningsbaserede cases.Jan Heiberg Johansen er idehistoriker fra Aarhus Universitet og har en MBA med udmærkelse fra University of Reading – Henley Business School. Han er rådgivningschef i Københavns Kommunes interne konsulenthus, Arbejdsmiljø København, der rådgiver om arbejdsmiljø og arbejdsliv. Han har desuden 10 års ledererfaring fra den offentlige sektor, civilsamfundet og konsulentbranchen, hvor han har arbejdet strategisk og operationelt med organisationsudvikling.

Hvordan sætter MobilePay, Airbnb, Amazon, Google og GoMore dagsordenen i den digitale økonomi?Hvorfor kan det forandre hele samfundet, at biler bliver selvkørende? Hvordan kan det lade sig gøre at sidde foran sin computer og grave digital valuta som bitcoins frem, og hvordan kan teknologien bag bitcoins sikre vores data langt bedre end hidtil? Hvordan vil det ændre vores hverdag, at vi får digitale tjenere som Amazon Echo og Google Home?Denne bog giver på en spændende og underholdende måde et indblik i digitaliseringen og dens gennemgribende betydning for vores liv. Denne opdaterede udgave opsummerer blandt andet de hovedtendenser i samfundsudviklingen, som digitaliseringen er afgørende for, lige som bogen med konkrete eksempler giver indblik i blandt andet cirkulær økonomi, Big Data, crowdsourcing, Internet of Things og blockchain-teknologien. Den digitale revolution er mindst lige så gennemgribende som den industrielle, og forandringerne viser sig med stigende synlighed. Traditionelle stensikre forretninger som banker og forsikringsselskaber er truede, og smartphonen har opslugt stribevis af lukrative brancher, gennemtygget dem og spyttet dem ud igen som gratis apps. Bogen forklarer på en let og forståelig måde teorierne og forskningen bag den digitale økonomi, og hvad den rummer af muligheder og udfordringer for erhvervslivet – og hvorfor det er på høje tid at tage begge dele alvorligt. Den digitale omstilling er udvalgt som en af de 10 bøger om innovation, forretningsudvikling eller ledelse i en moderne organisation, som du bør læse i 2018. Klummen er udgivet på Computerworld Online d. 24. januar 2018, og bøgerne er udvalgt af Jonathan Løw.9 konkrete udfordringer for erhvervslivet, som bogen giver svar på:• Hvordan undgår virksomheden at dø i digitaliseringen?• Hvordan vælger virksomheden den rigtige digitale løsning?• Hvordan kan virksomheden tjene penge, når digitale produkter er gratis?• Hvordan tiltrækker virksomheden brugere til sin platform og sørger for, at de bliver hængende?• Hvordan ændrer virksomheden sin kommunikation, så den passer til sociale medier?• Hvordan kan virksomheden udnytte deleøkonomien, blandt andet crowdfunding og crowdsourcing?• Hvordan ændrer virksomheden ledelseskultur, så den baserer sig på Big Data?• Hvordan kan virksomheden bruge Internet of Things (IoT) til at skabe værdi for kunderne?• Hvordan gør virksomheden sig klar til cloud computing?IndholdForord til 2. udgaveIntroduktion: Maskinerne kommerDigitaliseringens naturloveEn æra af kreativ destruktionDigitale forretningsmodellerDet digitale ægteskabNetværksøkonomi og principper for valg af digitale tjenesterEn, to – mangeDesign af profitable digitale platformeKampen om brugerneStrategier for digitale platformes udviklingKampen om sandhedenSociale medier i et erhvervsperspektivHvorfor eje, når man kan dele?Cirkulær økonomi og crowdsourcing200 mia. maskiner kan ikke tage fejlVærdiskabelse via Internet of ThingsMavefornemmelsen bliver udkonkurreretBig Data og fakta-baseret ledelseFarvel til it-afdelingenCloudcomputing som afsæt for digitaliseringEfterskrift: Høst fordelene, og tag højde for ulemperneAnonyme adfærdsprofiler sikrer privatlivets fredStikord

Det er en business thriller for de rigtig skarpe.De, der vil kunne gennemskue bogens plot og hovedperson, og derfor kan tage læringen direkte ud af fortællingen. Det er ikke let. Ud over, at bogens hovedperson kan minde lidt om en amerikansk starlet, ­filmstjerne og sangerinde – IQ 163, brystmål 102 – “alle interesserer sig mest for brystmålet”, er hun højtuddannet, beregnende, følsom, kynisk, empatisk – hun har visse fordomme og så manipulerer hun lystigt undervejs. For os andre, der gerne vil vide mere om læringsperspektivet, omfatter bogens 2. del – den første del er fortællingen – opgaver, der skal skabe bevidsthed om den positive brug af magtdimensionen, så man besidder den magt, der er nødvendig i den givne situation. Det er således muligt at transformere bogens fortælling til en forståelse for og skelnen imellem magt og afmagt.

Klinikstartbogen er grundbogen til dig, der er alternativ behandler eller terapeut – eller dig, som er på vej til at blive det.Her får du manualen med svar på alle dine spørgsmål. Og en udførlig introduktion til alle de områder, du skal forholde dig til som selvstændig klinikejer. Uanset om du er zoneterapeut, akupunktør, kinesiolog, massør, kraniosakralterapeut, ernæringsterapeut, heilpraktiker, psykoterapeut eller noget helt andet …Jesper Hollensberg har siden 2006 været medejer og leder af Heilpraktikerskolen og i dag Nordic College of Natural Medicine. Klinikstartbogen er skrevet på baggrund af mere end 10 års undervisning i klinikdrift af mere end 1.000 studerende på flere uddannelser og skoler.”Èn ting er at være en dygtig terapeut eller behandler. Noget helt andet er at have styr på alle de områder og kompetencer, der skal til for at drive en succesfuld klinik eller praksis.Du behøver ikke nødvendigvis at kunne alting. Men du skal selv tage ansvar for hvert eneste område i din forretning,” siger Jesper Hollensberg.Klinikstartbogen viser dig præcis, hvad du behøver for at lykkes med din klinik.

Solving Problems in 2 Hours: How to Brainstorm and Create Solutions with Two Hour Design Sprints is an award-winning New Release and Best Seller in Business Technology Innovation for entrepreneurs, product managers, researchers, designers, startup founders and business professionals who want to accelerate business strategy and innovation with critical problem solving in two hours.Teresa Cain not only provides a detailed approach for how you can solve critical business problems with two hour design sprints using Figma FigJam, she also shares her own insights with 15+ years experience in product and UX on popular concepts including Don Norman's The Design of Everyday Things, Tom Wujec's problem solving sketch concept Draw How to Make Toast in Three Minutes, Nielsen Norman Group's prediction on UX growth through the year 2050 - to the wide variance of UX budgets at tech organizations, impact of remote work, shift to new a generation of users - from Boomers, Gen X to Millenials, Gen Z, and the impact of ChatGPT to UX and user personas.Many organizations have based their own design thinking process from Stanford's design thinking model or using Google Ventures and Jake Knapp's five day process from the book Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. However, five day design sprints have had its challenges during the COVID-19 pandemic including the ability to conduct a remote design sprint using the same process effectively, loss of productive time and the ability to collaborate with multiple stakeholders in one room.The adaptation to two hour design sprints helps organizations increase the frequency and speed of solving small and medium problems whether virtual or in-person, while still using the five day design sprint method to solve larger problems. Teresa Cain spent over three years teaching, testing and implementing this concept at organizations and conferences around the world, including launching the highest rated and best selling Udemy on-demand training course on design sprints, 2 Hour Design Sprint: Learn how to solve problems and design products in just 2 hours vs. 5 days using Figma FigJam and received a prestigious Emerging Scholar Award in 2023 from the International Conference on Design Principles and Practices, presenting on my research Putting into Practice Evolving Design Thinking Methods at Technology Firms: The Evolution to 2 Hour Design Sprints.Two hour design sprints can help teams deliver value driven features to clients faster by simplifying traditional methods. Save your organization thousands of dollars and get ahead of competitors by learning how to brainstorm and create solutions faster for your business.

Information Logistics for Organizational Empowerment and Effective Supply Chain Management delves into the profound impact of information technology on modern businesses and supply chains. As the world becomes increasingly reliant on the virtuous triangle of the Internet of Things (IoT), big data, and artificial intelligence (AI), industries face both challenges and opportunities. This book explores the multifaceted effects of information logistics on supply chain performance, considering various dimensions and key indicators. With a focus on empowering supply chains, the book uncovers procedures and tools that can enhance the intelligence, security, flexibility, agility, and efficiency of logistics systems. By understanding the interplay between traditional logistics and the information space, readers gain valuable insights into building seamless, intelligent supply chains for the contemporary world. Ideal for students, researchers, and graduates in industrial engineering, industrial management, economics, mathematics, and related fields, this book offers a comprehensive resource for understanding and implementing smart supply chain practices. Professionals working in diverse industries such as food, arbitration, agriculture, electronics, and more will find practical applications and solutions for improving logistics processes. Additionally, individuals with an interest in smart supply chains and the evolving landscape of information logistics will find this book a valuable reference.

Poskol'ku chast'ü informacionnogo obschestwa i sociodigital'nyh setej, uprawleniq gosudarstwom i chelowecheskogo razwitiq qwlqetsq cifrowoe wklüchenie uqzwimyh, marginalizirowannyh ili isklüchennyh sektorow, a kiberzapugiwanie qwlqetsq bar'erom na puti k wklücheniü i preodoleniü razrywa, to kazhetsq protiworechiwym, chto nawyki i znaniq, swqzannye s älektronnymi ustrojstwami i cifrowymi protokolami, sluzhat chelowecheskomu razwitiü. Odnako social'nye razlichiq mezhdu pol'zowatelqmi Interneta ne tol'ko perenosqtsq w älektronnye seti, no i usugublqütsq, poskol'ku preobladaüschim qzykom qwlqetsq anglijskij, ili obnowleniq trebuüt bolee sowershennyh älektronnyh ustrojstw, kotorye mogut imet' tol'ko te, kto obladaet äkonomicheskimi resursami i social'nym priznaniem, hotq suschestwuüt seti Subway lines, kotorye umen'shaüt äti razlichiq, chtoby sozdat' swoi sobstwennye protokoly, razlichiq mogut byt' nechuwstwitel'nymi.

Value co-creation is an imperative practice in the service environment. In some cases it is a condition of quality, but in others it is essential, as is the case in education. Understanding education as a service encounter does not mean reducing the importance of this activity, but rather qualifying its practices within known parameters and predetermined quality. Based on the Self-Determination Theory, the authors present an ethnomethodological analysis of the co-creation of value in the Administration course. The precepts of the Dominant Service Logic in Marketing are applied here using the technique of vignettes to address student perspectives and their understanding of the scenario. The results particularly highlight the role of self-determination as a central element for co-creation, through intrinsic motivation (desire to learn) in its tenuous relationship with extrinsic motivation (evaluation). It is identified that students may or may not be predisposed to co-create, which manifests itself in three behaviors to be aware of in the reading. We recommend this book to those interested in understanding the Dominant Logic of Service in Marketing and its foundational premise of Value Co-creation.

With the aim of providing better quality services and the well-being of civil servants, public institutions are implementing a restructuring of people management aimed at promoting quality of life at work. However, many are still only skirting around the problems they face in terms of labour relations. It might be more appropriate to follow a trend of starting to diagnose the needs of their work teams, thus providing the basis for drawing up and developing a Quality of Life at Work Programme that brings more comprehensive and lasting results. In view of this, the aim of this study is to analyse which quality of life at work factors are perceived as relevant by the employees of a Brazilian federal university, UNIPAMPA.

Do you want to invest in a sustainable and responsible future? Then the book "Finance Verte: Démarche de mise en place de la finance écoresponsable" is for you! Green finance is booming, and it's essential to understand how to implement an eco-responsible approach in the world of finance. In "Green Finance", you'll discover how to identify sustainable investment opportunities, how to implement a responsible investment strategy and how to evaluate the performance of your investments according to environmental, social and governance criteria.But this book doesn't just give you practical advice, it also offers inspiring case studies of companies that have succeeded in combining profitability and respect for the environment. You'll learn how these companies have made eco-responsible finance part of their DNA and become market leaders.

The business plan model described aims to develop a detailed and cohesive structure for the development, implementation and management of a project focused on a Smartgreenhouse. This, in turn, is an advanced greenhouse that incorporates technology and sustainable practices, with a focus on energy efficiency and the production and marketing of orchid seedlings. The booklet details the unique business model for growing orchids, exploring fundamental aspects such as market analysis, marketing strategies, operations, management and finance, including SWOT analysis, financial projections and risk analysis, all with a view to drawing up a robust and effective business plan.Smartgreenhouse's primary objective is to introduce agricultural innovations and cutting-edge technologies, such as the Internet of Things (IoT), which allow environmental conditions to be monitored and adjusted to ensure optimal orchid development. Sustainable strategies and effective irrigation systems will be adopted to reduce environmental impact and promote sustainability.

Since the dawn of time, various societies around the world have experienced different types of conflict, both endogenous and exogenous, and have tried to find solutions and/or develop mechanisms to prevent, manage or simply put an end to them. Peaceful cohabitation and social cohesion remain dependent on the way in which the various types of conflict are dealt with by the community and/or other human groups.

This book invites us to rethink our traditional approach to transactions and financial management. It provides an understanding of the benefits and opportunities offered by cryptocurrency, in particular Bitcoin, in the business world. If you want to discover how businesses can benefit from using blockchain technology to improve their efficiency, transparency and the security of their financial transactions then this book may be of interest to you!This book is like a comprehensive guide for business leaders, entrepreneurs and professionals looking to understand Bitcoin's growing role in the business world and take advantage of its potential cryptocurrency benefits. It's a truly practical tool for implementing the use of Bitcoin in business. The book's case-based pedagogy makes it easy to understand the process of implementing the cryptocurrency system in business.

The challenge of contemporaneity requires us to be adapted to the new realities, needs and critical issues of today: territorial economic difficulties, health, education. In a holistic view of the universe, where everything is one and interconnected, it is not possible to separate the human being from all that surrounds him: from his fellow human beings themselves, and more generally from the social context in which he is inserted; therefore, social evolution inevitably leads to an amplification of the so-called metabeneeds, that is, needs involving the highest cognitive spheres.The human being expresses desires and feelings that are the result of a unity between conscious and unconscious reason, whose modes of fulfillment, are affected by the cultural context, in which the subject operates.In a reality undergoing constant change, the commitment of organizations to satisfy the needs felt by a society in constant evolution, places the emphasis on the need to leave behind mass marketing, in order to consolidate the direct relationship with the user, generation Z, overcoming even archaic concepts, such as those of information asymmetry. Sport is an essential element of social evolution.

Le taux d'événements indésirables (EI) dans les hôpitaux a été estimé entre 4 et 17 %, dont environ 50 % sont considérés comme évitables. Face à cette approche, qui n'est pas inconnue, il convient de se demander si l'intégration de la variabilité de la pratique clinique dans les facteurs de cette équation modifierait significativement le résultat (économique, en termes de santé et de qualité des soins). Nous sommes conscients des sensibilités qui peuvent apparaître dans un groupe tel que la profession médicale lorsqu'il s'agit d'aborder des questions liées à la pratique clinique. Ce document ne cherche pas à analyser la pratique clinique d'un point de vue médical, mais plutôt à évaluer objectivement si cela aurait un impact significatif sur le budget de l'hôpital. Il ne cherche pas non plus à évaluer l'impact d'une telle variabilité inexpliquée. Il pourrait constituer un point de départ pour promouvoir le protocole/la directive clinique le plus efficace et pour introduire un benchmarking entre les différents services d'un même hôpital qui traitent la même pathologie (différents services voient la même pathologie, ce qui est fréquent chez les patients multi-pathologiques ou âgés qui peuvent être attribués indistinctement à l'un ou l'autre service).

Dans le contexte de la société de l'information et des réseaux socionumériques, la gestion de l'État et le développement humain, l'inclusion numérique des secteurs vulnérables, marginalisés ou exclus, et la cyberintimidation constituent un obstacle à l'inclusion et au comblement du fossé, de sorte qu'il semble contradictoire que les compétences et les connaissances liées aux appareils électroniques et aux protocoles numériques servent le développement humain. Cependant, les différences sociales entre les utilisateurs d'Internet ne sont pas seulement transférées aux réseaux électroniques, mais aussi exacerbées par le fait que la langue prédominante est l'anglais, ou que les mises à jour nécessitent de meilleurs appareils électroniques que seuls ceux qui ont des ressources économiques et une reconnaissance sociale peuvent avoir, bien qu'il existe des réseaux de lignes de métro qui réduisent ces différences pour créer leurs propres protocoles, les différences peuvent être insensibles..

Come parte della società dell'informazione e delle reti sociodigitali, della gestione dello Stato e dello sviluppo umano, è l'inclusione digitale dei settori vulnerabili, emarginati o esclusi e il cyberbullismo implica una barriera all'inclusione e al superamento del divario, quindi sembra contraddittorio che le competenze e le conoscenze relative ai dispositivi elettronici e ai protocolli digitali servano allo sviluppo umano. Tuttavia, le differenze sociali tra gli utenti di Internet non sono solo trasferite alle reti elettroniche, ma anche esacerbate in quanto la lingua predominante è l'inglese, o gli aggiornamenti richiedono dispositivi elettronici migliori che solo coloro che hanno le risorse economiche e il riconoscimento sociale potrebbero avere, anche se ci sono reti Linee metropolitane che riducono queste differenze per creare i propri protocolli, le differenze possono essere insensibili.

"The Cyber War Is Here" simplifies the complex world of cybersecurity, cyber risk, and the crucial relationship between corporate boards and Chief Information Security Officers (CISOs). Written by a distinguished cybersecurity expert and USAF Veteran, it emphasizes the strategic importance of cybersecurity in modern business. Marc highlights the evolving role of CISOs, emphasizing their shift from IT guardians to strategic advisors to the board. The book explores successful board-CISO interactions and the consequences of misalignment, offering a clear blueprint for effective partnership. "The Cyber War Is Here" dives into the national and economic security implications of cyber threats, stressing the critical link between cybersecurity and national defense. The book argues that strengthening digital defenses and fostering public-private sector collaboration is essential for national resilience. Designed for a broad audience, from individuals to boards of directors, CISOs, business executives, and policymakers, this book serves as a call to action for proactive cyber governance. It illuminates the interconnectedness of individual organizational security and national security, providing both a catalog of risks and strategies and a roadmap for action in the global cyber conflict arena. "The Cyber War Is Here" is a call to action for all.

What is the secret to success? Expressing your unique, individual value with fearless authenticity. How we communicate—the words we say and how we say them—has the profound power to change lives, form connections, and create communities. But many of us struggle to translate our ideas, values, and dreams into words. In Fearless Authenticity: Lead Better, Sell More, and Speak Sensationally, speaker, TV personality, and radio host Jean Sparrow provides a roadmap to unlock your unique value, gain the courage and confidence to connect authentically and fearlessly with your audience. The process begins with the mantra: Be Brave, Be Free, Be You. With strategic advice and instructional “authenticity actions” informed by Sparrow’s extensive media experience, you’ll learn how to identify the unique parts of your perspective, opinion, and experience and how to step into your individual power that will transform your professional and personal life. Whether you’re looking to move forward in your career or make better connections in your life, Fearless Authenticity is an honest conversation about success and personal power—an easy-to-follow guide whenever there’s a team to lead, a sale to close, a speech to deliver. This book is for anyone who wants to stand out, speak up and be heard.

The lack of real support from the sectional authorities and the ministries related to this resource and the lack of interest on the part of the inhabitants of the area, have made this much worse than a polluted estuary, since sometimes this has resulted in the population of Same being flooded during the rainy season, as well as when there is a drought with a health problem (respiratory and skin problems). Periodically, for a palliative solution, mingas have been carried out with the exclusive help of the inhabitants of the sector, however, this is a transitory solution, which is not the one that would contribute to something more energetic.

The rate of Adverse Events (AE) in hospitals has been estimated at between 4 and 17%, of which around 50% have been considered avoidable. Given this approach, which is not unknown, it is worth questioning whether the incorporation of clinical practice variability into the factors of this equation would significantly alter the outcome (economic, in terms of health and quality of care). We are aware of the sensitivities that can arise in a group such as the medical profession when dealing with issues related to clinical practice. This paper does not attempt to analyse clinical practice from a medical point of view, but rather to objectively assess whether this would have a significant impact on the hospital budget. Nor does it attempt to assess the impact of such unexplained variability. It could be a starting point to promote the most efficient clinical protocol/guideline and to introduce benchmarking between different departments of the same hospital that treat the same pathology (different departments see the same pathology, a frequent occurrence in multi-pathological or elderly patients that can be attributed indistinctly to one or another department).

Interest in scientific and technical information began in the 1950s, against the backdrop of the Cold War, when scientific research accounted for much of the boom. It was observed, however, that research could only evolve and achieve its full potential if supported by an efficient information system. It was against this backdrop that the concept of scientific and technical information emerged as a discipline for accessing and organizing knowledge. This led to the implementation of methods and tools, with particular reference to a system of standardization, necessary for the circulation and sharing of information. The move towards all-digital technology has introduced new requirements for IST professionals. They are called upon to accompany users in their quest for relevant information, in an environment where, paradoxically with the proliferation of data, locating relevant information is becoming increasingly complex. This is the challenge facing IST as a discipline of access to knowledge.

In this book, you'll discover how artificial intelligence is revolutionizing business management. It explores the role of artificial intelligence (AI) in the transformation of business management. He explains how AI is being used in different business areas, such as marketing, finance and human resources. He highlights the potential of AI to help businesses make more accurate data-driven decisions and predictive analytics. He then examines the challenges and opportunities of AI, particularly in terms of data protection and privacy. He warns against the risk of over-reliance on AI, and stresses the importance of the human in the decision-making process. It offers concrete examples of companies that have already adopted AI in their operations, and shares advice on how to kick-start a successful digital transformation. Finally, the book addresses ethical implications and liability issues. It encourages readers to reflect on the impact of AI on society and to adopt an ethical approach in their use of this technology.

Leadership is associated with the traits and characteristics of the leader, where in the educational and business environment a new type of leadership is being demanded: charismatic, visionary, transformative and flexible, which is exercised in a shared way with the members of an organisation. As a result, there is a greater demand for changes that tend to distribute power, giving strength to institutions and the management success of a leader in an organisation. This research focused on transformational leadership as a strategy to optimise the technical-administrative management of the management staff at the Tinaquillo UNELLEZ; transformational leaders know the emotional needs of their subordinates and stimulate them intellectually. The results showed that it is necessary to propose changes in relation to the leadership style of management staff, so that in this way they can promote more efficient and effective work and results aimed at achieving excellence in administrative management.

This study is based on private-sector employees of the Western Suburbs region of Mumbai and the same size is 237. This research is done with an intention to identify the problem of employees working in the private sector with respect to job satisfaction and job embeddedness as job-hopping was very common in the private sector. To determine job satisfaction and job embeddedness the independent variables considered for the study were job itself, working conditions, relations, job security, salary, policies and procedure, supervision and relations. The gap in these independent variables was identified in this research to estimate their job satisfaction levels. It was proved that the gap in the job, working conditions, job security, policies and procedure and salary determined the fit variable. Whereas the gap in the supervision and relation variables determine the link variable of the study. It is proved here that the respondents gave more importance to link variable over and above fit variable. In this research, a model is developed called as retention model where it is proved that job satisfaction and job embeddedness positively influence retention intentions of the employees.

This book is the result of a study carried out on the Emotional Intelligence skills of nurses in the workplace. Reflecting and writing about the development of emotional competencies in nursing professionals recognizes the importance of the alliance between the disciplines of Nursing, Psychology and Human Resources Management. This text is divided into three parts. In the first part, a brief theoretical exposition is given, where we hope to provide a general understanding of what Emotional Intelligence is and the concepts associated with it, as well as presenting a measuring instrument. The second part summarizes the study carried out in an EPE Hospital in the north of Portugal, where you will find: the assumptions that underpinned the study; the methodological options; the development of the research and an Emotional Intelligence profile that corresponds to the perception of the nurses studied regarding their abilities. Finally, the contributions of this construct to the professional nursing context are presented, in terms of management, training and for the nurses themselves.

The purpose of this study was to analyse the document originating from the technical report of the current management of the Cassiano Campolina Hospital in order to demonstrate the fundamental steps taken to implement a more dynamic people management system, capable of guaranteeing the sustainability of the organisation and the accreditation of the population in user care. To this end, a qualitative descriptive and analytical study was carried out. The analysis of the technical report, built together with the employees of the Cassiano Campolina Hospital, showed that it was possible to implement an efficient management system, regardless of the type of organisational culture, as long as people management is used as a strategy and based on the entrepreneurial profile of the management/leadership.

Over the decades, China has become Africa's most important economic partner. Not only has Sino-African trade increased by a factor of 20, but Chinese investment has also increased many times over. China's involvement in Africa is therefore much greater and more diverse than previous studies suggested. More than 10,000 Chinese companies are active on the continent. This presence has made a major contribution to the dynamism of the African economy, with job creation and the transfer of knowledge and technology. Looking beyond preconceptions, the study sheds new light on the prospects for the China-Africa partnership, while taking the opposite view of some of the rough estimates that have hitherto been the benchmark in many official and economic circles. Using a case study approach, this study looks at the issues and challenges facing Chinese companies setting up in Africa and those planning to do so.

A study of private hospitals in Brazil - The challenge of rising healthcare costs contributes to problems of access and quality in medical and hospital services. Hospitals are currently constantly striving to improve their performance. Innovativeness, also known as innovation capacity, has been highlighted as an important ally in this mission. Achieving these objectives requires precise analysis and planning. The aim of this study was to find out whether the perception of innovativeness among managers of private hospitals in Brazil is related to the performance of these healthcare organisations. These results made it possible to reflect on managerial aspects that are essential for improving performance in these organisations, especially in relation to technical efficiency and organisational innovativeness (OI) and perceived innovativeness of the firm (PFI), in order to improve the desired health outcomes for the population.

l¿Evaluation Environnementale Stratégique examine les opportunités et les risques associé à l¿exploration et à l¿exploitation pétrolière dans le Rif Albertine, une région des Grands Lacs Africains suscitant le plus d¿intérêt depuis la découverte de réserves importantes en Ouganda en 2006. La particularité de cette région est que toutes les réserves de pétrole et de gaz, connues et présumées se trouvent à cheval des frontières de la RDC avec ses voisins de l¿Est à savoir l¿Ouganda, le Rwanda, le Burundi et la Tanzanie. Ce phénomène ouvre des possibilités inédites de coopération transfrontalière, mais comporte aussi des risques majeurs de conflits transfrontaliers si des stratégies préventives ne sont pas initiées par les parties prenantes et leurs partenaires pour les juguler. Alors que l¿Ouganda est dans sa phase d¿exploitation de la ressource depuis 2012, en RDC, aucun gisement n¿a encore été exploité. Le potentiel peut s¿avérer équivalent car le côté ouest du rift est un ''miroir'' de la géologie, de la source et des roches réservoirs du côté oriental et les deux pays partagent la ressource au Lac Albert. par conséquent ce mémoire propose des solutions de management stratégique.