Organisationsteori og organisationspsykologi

How is a new intranet involved in an ongoing merger integration process? Katja Schönian analyses internal communication and branding strategies in connection with the implementation of a new company intranet. Based on qualitative data, the study contrasts managerial expectations and everyday usage of the intranet in distinct work settings. Relying on social practice theories and research in Science & Technology Studies, Katja Schönian unpacks the different logics the intranet brings together and, furthermore, interrogates the characteristics that make an (un)workable technology. The book sheds light on the informal practices and politics surrounding the technology implementation process. It provides readers with new insights into the dynamics of a merger integration process, the production of worker subjectivity, and the increasing involvement of technologies in contemporary knowledge work.

¿Por qué ciertos grupos ofrecen más que la suma de sus partes mientras que otros ofrecen menos?LAS CLAVES DE LA CULTURA DE EQUIPO, AL ALCANCE DE TODOS.La cultura de grupo es una de las mayores fuerzas que existen. Podemos percibir su presencia en los negocios de éxito, en los equipos que lideran los campeonatos y en las familias más prósperas, y enseguida notamos cuándo falta y cuándo se ha vuelto tóxica. Todos queremos implantar una cultura fuerte en nuestras respectivas organizaciones, comunidades y familias. Sabemos que funciona, pero no sabemos con exactitud cómo.Solemos considerarla un rasgo grupal, como el ADN. Las culturas sólidas y bien fundamentadas como las de Google, Disney o los SEAL de la Armada estadounidense parecen tan singulares y características que podrían calificarse de inamovibles, como si de alguna manera estuvieran predestinadas a ser así. De acuerdo a este razonamiento, unos grupos son agraciados con una cultura sólida y otros no.Este libro adopta una perspectiva distinta. Tras investigar los grupos de mayor éxito del mundo, Daniel Coyle llegó a la conclusión de que sus respectivas culturas nacían de un conjunto específico de habilidades que aprovechan el potencial de nuestro cerebro social.La habilidad 1, «Labrar la seguridad», profundiza en cómo las señales de vinculación establecen lazos de pertenencia y de identidad.La habilidad 2, «Comparte la vulnerabilidad», explica cómo el hábito de afrontar riesgos comunes propicia la cooperación basada en la confianza.Y la habilidad 3, «Define un propósito», detalla cómo las narraciones implantan objetivos y valores comunes.Con extraordinaria amenidad, este libro explora cómo funciona cada una de estas tres habilidades y da a conocer las experiencias de los grupos y los líderes que emplean estos métodos a diario en un mundo siempre cambiante. Aunque pueda parecer que una cultura de éxito se consigue por arte de magia, no es así. La cultura es un conjunto de relaciones vivas con un objetivo común. No es algo que seas, sino algo que haces.ENGLISH DESCRIPTIONThe New York Times bestselling author of The Talent Code unlocks the secrets of highly successful groups and provides tomorrow's leaders with the tools to build a cohesive, motivated culture.Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing?In The Culture Code, Daniel Coyle goes inside some of the world's most successful organizations-including the U.S. Navy's SEAL Team Six, IDEO, and the San Antonio Spurs-and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Drawing on examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change. Coyle unearths helpful stories of failure that illustrate what not to do, troubleshoots common pitfalls, and shares advice about reforming a toxic culture. Combining leading-edge science, on-the-ground insights from world-class leaders, and practical ideas for action, The Culture Code offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded.Culture is not something you are-it's something you do. The Culture Code puts the power in your hands. No matter the size of your group or your goal, this book can teach you the principles of cultural chemistry that transform individuals into teams that can accomplish amazing things together.Advance praise for The Culture Code:"I've been waiting years for someone to write this book-I've built it up in my mind into something extraordinary. But it is even better than I imagined. Daniel Coyle has produced a truly brilliant, mesmerizing read that demystifies the magic of great groups. It blows all other books on culture right out of the water."-Adam Grant, New York Times bestselling author of Option B, Originals, and Give and Take"If you want to understand how successful groups work-the signals they transmit, the language they speak, the cues that foster creativity-you won't find a more essential guide than The Culture Code."-Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster Better

Dieses Buch greift die Transformationstreiber und -enabler Digitalisierung und Nachhaltigkeit auf und zeigt anhand ausgewählter Beispiele auf wissenschaftliche und praktische Art deren Einflüsse auf Geschäftsmodelle und Unternehmenspraxis. Dabei ist der Einsatz neuer Technologien, wie Künstliche Intelligenz, ein wesentlicher Treiber von Transformation, der in den einzelnen Beiträgen näher aufgegriffen wird. Strategisches Technologie- und Innovationsmanagement in Unternehmen erfordert Agilität und stellt Wettbewerbsfähigkeit sicher. Junge Start-Ups mit kurzen Entscheidungswegen und reduzierter Komplexität können dabei flexibler agieren als fest etablierte Konzerne. Doch auch diese erfinden sich neu und erforschen neue Wege.Die Beiträge dieses Werkes verdeutlichen dabei nicht nur die vielseitigen Aspekte der Megatrends, sondern setzen Impulse für Unternehmen, die auch branchenübergreifend anwendbar sind. Das Buch richtet sich dementsprechend an Entscheidungsträger in Unternehmen, Studierende und Lehrende, die anhand ausgewählter Beispiele Unternehmenspraktiken und Ansätze zum Management dieser Trends nachvollziehen und übertragen wollen.Der Inhalt Teil I: Technologie, Methoden, Auswertung/MessungTeil II: Spezifische Innovationsleistungen und -lösungen

Lang lebe das Ladengeschäft ! Eine neue Generation von Gründern zeigt, was man von ihnen lernen kann.

Das Buch zeigt, wie Führungskräfte und Unternehmer Experimente als Grundlage für strategische (Produkt)-Entscheidungen nutzen können. Der Autor erläutert, wie sich die Strategie von Unternehmen verändert, wenn Experimente als zentrale Quelle der Entscheidungsfindung verwendet werden. Nils Stotz beschreibt zunächst das Wesen von Experimenten und stellt verschiedene in der Praxis erprobte Methoden vor. Dabei stehen Aspekte der Risikominderung, Planungshilfen und die Betrachtung von Auswirkungen auf die Unternehmensentwicklung im Mittelpunkt. Anschließend erklärt er, welche Unternehmenskultur nötig ist, um das Experimentieren auf ein skalierbares und effizientes Level zu bringen. Es folgt eine ausführliche Darstellung relevanter Techniken und Frameworks für das Experimentieren sowie des Ablaufs eines Experiments.Beispiele aus der Unternehmenspraxis, anwendungsnahe Tipps und Handlungsempfehlungen bieten eine Orientierungshilfe für Start-ups sowie etablierte Unternehmen. Der InhaltExperimentation als StrategieDie Struktur der Experiment OrganisationDas Experiment DesignMethoden und Techniken beim ExperimentierenPraktische Beispiele

Dieses Open-Access-Fachbuch beleuchtet empirische und theoretische Aspekte einer Organisationsentwicklung, die auf Resilienz als strategischem Leitprinzip abhebt. Vor dem Hintergrund der gegenwärtigen weltweiten Coronakrise ist besonders deutlich geworden, wie wichtig zukunftsfähige und krisenresistente Strukturen und Prozesse für erfolgreiche Organisationen und Unternehmen sind. Resilienz als Fähigkeit zu kontinuierlichem Wandel spielt dabei neben Beständigkeit, dynamischem Wachstum und Innovation eine wichtige Rolle. Vor diesem Hintergrund beschäftigen sich die Beiträge dieses Herausgeberbandes u.a. mit den Möglichkeiten und Grenzen des Einsatzes agiler Methoden in Unternehmen, den Konsequenzen agiler Strukturen für das HRM von Unternehmen sowie den zukünftig benötigten Skills von Mitarbeitenden, um digitale Transformationsprozesse erfolgreich mitgestalten zu können.Alle Beiträge basieren auf empirischen Analysen und wurden durch bewährteAutorenteams aus Lehrenden und Forschenden sowie Unternehmenspraktikern mit akademischem Background erarbeitet.

Who is able to synchronize the work of 100 trillion suborganizations?Who can accelerate every single process by a factor of 100 billion?Which organization has a growth rate of 100% in 20 minutes?Which organization survives and growths since 4 billion years?Life is the ultimate best-of-best-benchmark for organizations. It is time to understand the underlying principles in detail and to apply them to business.This book analyzes the system dynamics and system architecture of cells in detail, derives design principles and translates them to business.

The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR's role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.

"The moments of greatest change can also be the moments of greatest opportunity. 'Build for Tomorrow' is the guide to help you adapt more quickly and use the power of change to your advantage"--]cProvided by publisher.

Long a best-seller, this eagerly awaited Sixth Edition offers an illuminating overview of the field of organization studies through the views of leading writers whose ideas are presently the subject of much interest and debate. Authors Derek S. Pugh and David J. Hickson do a masterful job of capturing the essence of each writer's contribution to the field-providing coverage of all the classic and cutting edge theories in management today.

Do you feel you don't have enough time to manage your people?Do you avoid interacting with some employees because you hate the dreaded confrontations that often follow?Do you have some great employees you really cannot afford to lose?Do you secretly wish you could be more in control but don't know where to start?Managing people is harder and more high-pressure today than ever before. There's no room for downtime, waste, or inefficiency. You have to do more with less. And employees have become high maintenance. Not only are they more likely to disagree openly and push back, but they also won't work hard for vague promises of long-term rewards. They look to you?their immediate boss?to help them get what they need and want at work. How do you tackle this huge management challenge? If you are like most managers, you take a hands-off approach. You "empower" employees by leaving them alone, unless they really need you. After all, you don't want to "micromanage" them and don't have the time to hold every employee's hand. Of course, problems always come up and often snowball into bigger problems. In fact, you probably spend too much of your time solving problems and falling behind on your work . . . which leaves even less time for managing people . . . which opens the door for even more problems!In It's Okay to Be the Boss, Bruce Tulgan puts his finger on the biggest problem in corporate America?an undermanagement epidemic affecting managers at all levels of the organization and in all industries?and offers another way. His clear, step-by-step guide to becoming the strong manager employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even more quickly. Now that's how you set employees up for success and help them earn what they need. Tulgan opens our eyes to the undisciplined workplace that is overwhelming managers and frustrating workers and invites bosses everywhere to accept the sacred responsibility of managing people. His message: It's okay to be the boss. Be a great one!

The effective business, Peter Drucker observes, focuses on opportunities rather than problems. How this focus is achieved in order to make the organization prosper and grow is the subject of this companion to his classic work, The Practice of Management. Managing for Results shows what the executive decision maker must do to move his enterprise forward. Drucker again employs his particular genius for breaking through conventional outlooks and opening up new perspectives for profits and growth.

A corporate mole's-eye view of the society in which we all live and toil, creating one of the most entertaining, thought provoking, and just plain funny bodies of work in contemporary letters. Stanley Bing knows whereof he speaks. He has lived the last two decades working inside a gigantic multinational corporation, kicking and screaming all the way up the ladder. He has seen it all -- mergers, acquisitions, layoffs, the death of the three-martini lunch -- and has himself been painfully re-engineered a number of times. He has eaten and drunk way too much, stayed in hotels far too good for him, waited for limousines in the pouring rain, and enjoyed it all. Sort of. Most importantly, Bing has seen management at its best and worst, and has practiced both as he made the transition from an inexperienced player who hated pompous senior management to a polished strategist who kind of sees its point of view now and then.In one essential volume, here is all you need to know to master your career, your life, and when necessary, other weaker life forms.

Highlights successful communication practices at Dell, General Electric, Microsoft, and Monsanto.

Featuring a new preface for the 10th anniversary As did the national bestseller Nickel and Dimed, Mike Rose's revelatory book demolishes the long-held notion that people who work with their hands make up a less intelligent class. He shows us waitresses making lightning-fast calculations, carpenters handling complex spatial mathematics, and hairdressers, plumbers, and electricians with their aesthetic and diagnostic acumen. Rose, an educator who is himself the son of a waitress, explores the intellectual repertory of everyday workers and the terrible social cost of undervaluing the work they do. Deftly combining research, interviews, and personal history, this is one of those rare books that has the capacity both to shape public policy and to illuminate general readers.

Bob Pittman and AOL Time Warner. Jean Marie Messier and Vivendi. Jill Barad and Mattel. Dennis Kozlowski and Tyco. It's an all too common scenario. A great company breaks from the pack; the analysts are in love; the smiling CEO appears on the cover of Fortune. Two years later, the company is in flames, the pension plan is bleeding, the stock is worthless. What goes wrong in these cases? Usually it seems that top management made some incredibly stupid mistakes. But the people responsible are almost always remarkably intelligent and usually have terrific track records. Just as puzzling as the fact that brilliant managers can make bad mistakes is the way they so often magnify the damage. Once a company has made a serious mis-step, it often seems as though it can't do anything right. How does this happen? Instead of rectifying their mistakes, why do business leaders regularly make them worse? To answer these questions, Sydney Finkelstein has carried out the largest research project ever devoted to corporate mistakes and failures. In WHY SMART EXECUTIVES FAIL, he and his research team uncover-with startling clarity and unassailable documentation-the causes regularly responsible for major business breakdowns. He relates the stories of great business disasters and demonstrates that there are specific, identifiable ways in which many businesses regularly make themselves vulnerable to failure. The result is a truly indispensable, practical, must-read book that explains the mechanics of business failure, how to avoid them, and what to do if they happen.

When economists claim that rules are coordinating devices, they do not explain how those rules operate in the reality of organizational life. Rules do not indicate behaviour, since their most important characteristic is their remoteness from the solution. Thus, rules are merely frameworks for action requiring constant interpretation. This book is grounded in Wittgenstein's understanding of rules as having significance only in the course of their application. It focuses on two kinds of rules - macroeconomic and microeconomic - through detailed case studies of wage indexation and labour productivity.

Be more effective with less effort by learning how to identify and leverage the 80/20 principle: that 80 percent of all our results in business and in life stem from a mere 20 percent of our efforts.The 80/20 principle is one of the great secrets of highly effective people and organizations.Did you know, for example, that 20 percent of customers account for 80 percent of revenues? That 20 percent of our time accounts for 80 percent of the work we accomplish? The 80/20 Principle shows how we can achieve much more with much less effort, time, and resources, simply by identifying and focusing our efforts on the 20 percent that really counts. Although the 80/20 principle has long influenced today's business world, author Richard Koch reveals how the principle works and shows how we can use it in a systematic and practical way to vastly increase our effectiveness, and improve our careers and our companies.The unspoken corollary to the 80/20 principle is that little of what we spend our time on actually counts. But by concentrating on those things that do, we can unlock the enormous potential of the magic 20 percent, and transform our effectiveness in our jobs, our careers, our businesses, and our lives.

Combining insights from the new science of complexity with insights from psychoanalysis, Stacey posits that repressing the anxiety caused by the unstable, ever-changing nature of today's business world also represses the creative impulses - the ""spaces for novelty"" - that allow members of a workforce to produce their best work. Using the science of complexity as a starting point, he pulls together many insights into behavior and organizational functioning that currently lie at the edges of research and practice. This book invites people to explore what the new science might mean for understanding life in organizations, and shows how it can be used as a framework for understanding the processes that produce emergence rather than intentional strategies. Stacey presents an entirely new perspective on what it means for an organization to learn.

Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times. Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you'd expect. The time and circumstances in which they were raised often shapes them-yet a few leaders have managed to shape their times. In What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want?To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake.What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building-the leader of the only successful slave revolt, Haiti's Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world's largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture.Horowitz connects these leadership examples to modern case-studies, including how Louverture's cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan's vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture. What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we're not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted? Who you are is not the values you list on the wall. It's not what you say in company-wide meeting. It's not your marketing campaign. It's not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be-and others want to follow.

Revered management thinker Peter F. Drucker is our trusted guide in this thoughtful, day-by-day companion that offers his penetrating and practical wisdom. Amid the multiple pressures of our daily work lives, The Daily Drucker provides the inspiration and advice to meet the many challenges we face. With his trademark clarity, vision, and humanity, Drucker sets out his ideas on a broad swath of key topics, from time management, to innovation, to outsourcing, providing useful insights for each day of the year.These 366 daily readings have been harvested from Drucker's lifetime of work. At the bottom of each page, the reader will find an action point that spells out exactly how to put Drucker's ideas into practice. It is as if the wisest and most action-oriented management consultant in the world is in the room, offering his timeless gems of advice. The Daily Drucker is for anyone who seeks to understand and put to use Drucker's powerful words and ideas.

En grundbog om mono- og tværfagligt samt tværsektorielt samarbejdeDet danske sundhedsvæsen oplever i disse år en stigende kompleksitet, som det kan være en udfordring for patienter og pårørende at navigere i. Det stiller nye krav og forventninger til sundhedsprofessionelles evne til at samarbejde. Derfor skal sygeplejersker og de sygeplejestuderendes kompetencer styrkes for at skabe bedre sammenhæng i patientens forløb på tværs af fag og sektorer i sundhedsvæsenet. Fagligt samarbejde i sundhedssektoren giver et dybdegående indblik i, hvordan samarbejdet mellem borger, patient, pårørende og sundhedsprofessionelle fungerer i det danske sundhedsvæsen. Over 13 kapitler undersøges blandt andet patient- og brugerinddragelse, forskellige samarbejdsformer, relationel koordinering, bæredygtig ledelse og organisatoriske vilkår for mono-, tværfaglig samt tværsektorielt samarbejde.Bogen er skrevet af kompetente fagfolk, og kapitlerne retter sig primært til sygeplejestuderende og andre sundhedsprofessionelle, der søger grundlæggende viden om samarbejdets vilkår og betingelser og en forståelse af de barrierer og udfordringer, der påvirker samarbejdet.

Managers often isolate their innovation teams, but wouldn¿t it be better to engage all the workers in innovation? This book describes a framework that makes innovation a daily consideration for all. It involves allowing a knowledge network to develop naturally which complements the existing organizational structure making it more organic. It fosters more extensive collaboration amongst workers to produce more imaginative solutions that maximize value. The workers are encouraged to consult one another spontaneously across their organization and beyond its traditional boundaries. Insightful and constructive exchanges stimulate their thinking making them creative partners. Unsuspected capabilities, ideas and value are revealed. Philippe Davidson describes creative deliberation techniques designed to maximize stakeholder value. The framework also makes organizations nimbler and more resilient to market changes. They become more sustainable in ever-changing conditions because learning and change become the norm. Innovation champions will find powerful arguments for introducing democratized innovation in their organizations. A wealth of practical techniques and handy tips for participative work-based training will help organizational trainers and facilitators to democratize innovation. Management consultants will find invaluable insights to advise their clients on innovation. Your workers are your organization¿s best agents of change - unleash their natural creativity!

Wie erreichen Unternehmen ihre individuelle Sales-Exzellenz? Und wie kann diese systematisch und kontrolliert gemanagt werden? Dieses Buch zeigt Vorständen, Vertriebsleitern und Vertriebscontrollern, wie sie ihren Vertrieb so strukturieren und steuern können, dass die Markt- und Kundenbedürfnisse optimal berücksichtigt werden: in der Vertriebsstrategie, in der Aufbau- und Ablauforganisation, den Steuerungskonzepten und in der Mitarbeiterentwicklung. Auf Basis einer in der Praxis bewährten Systematik mit den vier Dimensionen Strategie, Organisation, Controlling und Personal erklärt der Autor in leicht nachvollziehbaren Schritten, wie Unternehmen individuelle und effektive Konzepte für Prozesse, Märkte, Markt- und Kundensegmente entwickeln. Die Themen Business Intelligence und Customer Analytics wurden für die 2. Auflage umfassend aktualisiert und um Praxisbeispiele ergänzt. Extras: Anschauliche Fallstudien aus unterschiedlichen Branchen und Experteninterviews von namhaftenC-Leveln, Unternehmenslenkern und aus der Forschung.Der InhaltBereiche analysieren und optimieren: Strategie, Organisationsstrukturen, Controlling, PersonalMaßnahmen systematisch kontrollieren: IT-Support, Business Intelligence, Performance Management, Controlling, Planung und Berichtswesen, Customer AnalyticsFührung und MitarbeiterentwicklungDer AutorMario Pufahl, Diplomkaufmann, ist Vorstand der auf Kundenmanagement spezialisierten internationalen Beratungsfirma ec4u, Düsseldorf. Er ist Managementberater, anerkannter Experte für Vertriebssteuerung sowie Dozent und Autor für Vertrieb und CRM. Videos per App: Laden Sie die Springer ExploreBooks App kostenlos herunter und scannen Sie Abbildungen im Buch mit Ihrem Handy oder Tablet, um Videos zu streamen.

From the New York Times bestselling author of My Share of the Task and Leaders, a manual for leaders looking to make their teams more adaptable, agile, and unified in the midst of change. When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2004, he quickly realized that conventional military tactics were failing. Al Qaeda in Iraq was a decentralized network that could move quickly, strike ruthlessly, then seemingly vanish into the local population. The allied forces had a huge advantage in numbers, equipment, and training-but none of that seemed to matter. To defeat Al Qaeda, they would have to combine the power of the world's mightiest military with the agility of the world's most fearsome terrorist network. They would have to become a "team of teams"-faster, flatter, and more flexible than ever.In Team of Teams, McChrystal and his colleagues show how the challenges they faced in Iraq can be rel­evant to countless businesses, nonprofits, and or­ganizations today. In periods of unprecedented crisis, leaders need practical management practices that can scale to thousands of people-and fast. By giving small groups the freedom to experiment and share what they learn across the entire organiza­tion, teams can respond more quickly, communicate more freely, and make better and faster decisions. Drawing on compelling examples-from NASA to hospital emergency rooms-Team of Teams makes the case for merging the power of a large corporation with the agility of a small team to transform any organization.