Name: Call Center Savvy
Price: 2200.95 DKK
Availability: InStock
Author: Keith Dawson
ISBN: 9781138412378

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States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.

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Sprog:
Engelsk

ISBN:
9781138412378

Forlag:
Taylor & Francis Ltd

Indbinding:
Hardback

Sideantal:
208

Udgivet:
27. juli 2017

Størrelse:
152x229x0 mm.

Vægt:
453 g.

Leveringstid: 2-4 uger.
Forventet levering: 24. december 2024

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Forlænget returret til d. 31. januar 2025

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States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.

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