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Citizens and Service Delivery - Dena Ringold - Bog

- Assessing the Use of Social Accountability Approaches in Human Development Sectors

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This report reviews how citizens can influence service delivery through access to information and opportunities to use it to hold providers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780821389805
  • Indbinding:
  • Paperback
  • Sideantal:
  • 148
  • Udgivet:
  • 1. december 2011
  • Størrelse:
  • 151x228x12 mm.
  • Vægt:
  • 226 g.
  • 8-11 hverdage.
  • 12. december 2024
Forlænget returret til d. 31. januar 2025

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Beskrivelse af Citizens and Service Delivery

This report reviews how citizens can influence service delivery through access to information and opportunities to use it to hold providers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability.

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