Name: Customer Service Essentials
Price: 1189.95 DKK
Availability: InStock
Author: Robert E. Hinson
ISBN: 9781641136860

Customer Service Essentials af Robert E. Hinson

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A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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Sprog:
Engelsk

ISBN:
9781641136860

Forlag:
Information Age Publishing

Indbinding:
Hardback

Sideantal:
252

Udgivet:
13. august 2019

Leveringstid: 2-3 uger.
Forventet levering: 10. december 2024

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A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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Business og læring > Marketing

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