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Customer Service Essentials - Robert E. Hinson - Bog

- Lessons for Africa and Beyond

af Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah, Charles Agyinarare, Kwame Adom, Abednoego Feehi Okoe Amartey
Customer Service Essentials af Robert E. Hinson
Bag om Customer Service Essentials

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781641136860
  • Indbinding:
  • Hardback
  • Sideantal:
  • 252
  • Udgivet:
  • 13. August 2019
  • 2-3 uger.
  • 9. Oktober 2024

Normalpris

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Beskrivelse af Customer Service Essentials

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

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