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Damaged Joy - Taz Lake - Bog

- Fixing Digital Experience

Bag om Damaged Joy

Digital Transformation? But are you doing what is right for your customers? Customers want their service with minimal interruption to their daily lives. Despite your strategy, they know your company at the operational level. And your company is just the worst. Doing the basics right for digital initiatives becomes more difficult as complexity increases, especially where web technology is involved. Fixes and improvements are par for the course. Yet many companies are still surprised by this reality. The value of plentiful monitoring, continuous improvements, automation and operational effectiveness cannot be overstated, especially in the new world of digital. Your customers care and so should you. They are watching. They expect excellence. And you may be damaging their joy.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780578473468
  • Indbinding:
  • Paperback
  • Sideantal:
  • 160
  • Udgivet:
  • 25. marts 2019
  • Størrelse:
  • 127x203x9 mm.
  • Vægt:
  • 181 g.
  • 8-11 hverdage.
  • 28. november 2024

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Damaged Joy

Digital Transformation? But are you doing what is right for your customers?
Customers want their service with minimal interruption to their daily lives. Despite your strategy, they know your company at the operational level.
And your company is just the worst.
Doing the basics right for digital initiatives becomes more difficult as complexity increases, especially where web technology is involved. Fixes and improvements are par for the course. Yet many companies are still surprised by this reality. The value of plentiful monitoring, continuous improvements, automation and operational effectiveness cannot be overstated, especially in the new world of digital. Your customers care and so should you.
They are watching. They expect excellence. And you may be damaging their joy.

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