e-Government - J. Satyanarayana - Bog

Provides a thorough analysis of e-government and its benefits, the role of people, process and technology in e-government, public-private partnership models, e-government standards, and issues relating to security, the digital divide, and cyber law. It includes nine case studies in the G2B, G2C and G2G segments. Theoretical aspects are illustrated with the help of diagrams, screenshots, tables and exhibits.