EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

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255,95 kr.

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IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market.

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Sprog:
Engelsk

ISBN:
9789401802536

Forlag:
Van Haren Publishing BV

Indbinding:
Hardback

Sideantal:
152

Udgivet:
2. januar 2018

Størrelse:
298x212x13 mm.

Vægt:
426 g.

Leveringstid: Ukendt - mangler pt..

Forlænget returret til d. 31. januar 2025

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Beskrivelse af EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market.

Brugerbedømmelser af EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

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