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Hospitality Management and Digital Transformation - Richard (University of South Australia Busulwa - Bog

- Balancing Efficiency, Agility and Guest Experience in the Era of Disruption

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Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780367343521
  • Indbinding:
  • Paperback
  • Sideantal:
  • 242
  • Udgivet:
  • 29. december 2020
  • Størrelse:
  • 245x175x27 mm.
  • Vægt:
  • 468 g.
  • 2-3 uger.
  • 11. december 2024
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Beskrivelse af Hospitality Management and Digital Transformation

Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.

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