Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails.
Apply Lean principles to emails.
¿ The toolkit for clarity - how to eliminate wasted words.
¿ Subject lines and signatures - how to make them great.
¿ The postcard principle - how much and how little.
¿ Being kind with attachments - how to be a great net citizen.
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