Udvidet returret til d. 31. januar 2025

Listening to the Customer - Peter Hernon - Bog

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A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781598847994
  • Indbinding:
  • Paperback
  • Sideantal:
  • 216
  • Udgivet:
  • 23. maj 2011
  • Størrelse:
  • 178x254x0 mm.
  • Vægt:
  • 454 g.
  • 2-3 uger.
  • 14. december 2024
Forlænget returret til d. 31. januar 2025

Normalpris

  • BLACK WEEK

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Prøv i 30 dage for 45 kr.
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Beskrivelse af Listening to the Customer

A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.

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