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Lives on the Line - Jeffrey J. (Associate Professor Sallaz - Bog

- How the Philippines became the World's Call Center Capital

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Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's "voice capital." Lives on the Line argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritablelifelines, and their lives tell us much about contemporary capitalism and the future of work.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780190630669
  • Indbinding:
  • Paperback
  • Sideantal:
  • 256
  • Udgivet:
  • 5. september 2019
  • Størrelse:
  • 236x155x15 mm.
  • Vægt:
  • 348 g.
  • 8-11 hverdage.
  • 12. december 2024
Forlænget returret til d. 31. januar 2025

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Beskrivelse af Lives on the Line

Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's "voice capital." Lives on the Line argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritablelifelines, and their lives tell us much about contemporary capitalism and the future of work.

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