Udvidet returret til d. 31. januar 2025

Magnetic Service - Chip R. Bell - Bog

Bag om Magnetic Service

Do you long to build a cult-like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake? Customers that don't just recommend you, but assertively insist that their friends do business with you? Discover the seven "magnetic service" secrets that have created devoted fan bases for brands like Starbucks, Harley-Davidson and Ritz-Carlton. Magnetic Service provide a practical blueprint for going beyond mere customer loyalty to create and sustain customer devotion, showing how businesses that inspire cult-like devotion-companies as diverse as Jack Daniels, GE, eBay and many others-create customer experiences so captivating that they bind their customers to them.

Vis mere
  • Sprog:
  • Engelsk
  • ISBN:
  • 9781576753750
  • Indbinding:
  • Paperback
  • Sideantal:
  • 192
  • Udgivet:
  • 8. januar 2006
  • Udgave:
  • 2
  • Størrelse:
  • 142x211x13 mm.
  • Vægt:
  • 226 g.
  • BLACK NOVEMBER
Leveringstid: 2-4 uger
Forventet levering: 10. december 2024

Beskrivelse af Magnetic Service

Do you long to build a cult-like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake? Customers that don't just recommend you, but assertively insist that their friends do business with you? Discover the seven "magnetic service" secrets that have created devoted fan bases for brands like Starbucks, Harley-Davidson and Ritz-Carlton. Magnetic Service provide a practical blueprint for going beyond mere customer loyalty to create and sustain customer devotion, showing how businesses that inspire cult-like devotion-companies as diverse as Jack Daniels, GE, eBay and many others-create customer experiences so captivating that they bind their customers to them.

Brugerbedømmelser af Magnetic Service



Find lignende bøger
Bogen Magnetic Service findes i følgende kategorier:

Gør som tusindvis af andre bogelskere

Tilmeld dig nyhedsbrevet og få gode tilbud og inspiration til din næste læsning.