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Practical Handbook of CUSTOMER SERVICE OPERATIONS - Warren Blanding - Bog

af Warren Blanding
Practical Handbook of CUSTOMER SERVICE OPERATIONS af Warren Blanding
Bag om Practical Handbook of CUSTOMER SERVICE OPERATIONS

Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781461289111
  • Indbinding:
  • Paperback
  • Sideantal:
  • 564
  • Udgivet:
  • 5. oktober 2011
  • Udgave:
  • 11989
  • Størrelse:
  • 235x155x30 mm.
  • Vægt:
  • 890 g.
  • 8-11 hverdage.
  • 10. december 2024
Forlænget returret til d. 31. januar 2025

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Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.

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