Name: Quality in Public Services
Price: 665.95 DKK
Availability: InStock
Author: Gaster
ISBN: 9780335191604

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665,95 kr.

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Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definition, implementation and measurement.

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Sprog:
Engelsk

ISBN:
9780335191604

Forlag:
Open University Press

Indbinding:
Paperback

Sideantal:
160

Udgivet:
16. januar 1995

Størrelse:
153x228x9 mm.

Vægt:
230 g.

Leveringstid: 2-3 uger.
Forventet levering: 19. december 2024

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Forlænget returret til d. 31. januar 2025

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Attempts to close the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. This book examines various approaches to quality definition, implementation and measurement.

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