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Quality Management for it Services - Dieter Spath - Bog

- Perspectives on Business and Process Performance

Bag om Quality Management for it Services

Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781616928896
  • Indbinding:
  • Hardback
  • Sideantal:
  • 350
  • Udgivet:
  • 15. oktober 2010
  • Størrelse:
  • 289x225x30 mm.
  • Vægt:
  • 1108 g.
  • 8-11 hverdage.
  • 2. december 2024

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Quality Management for it Services

Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.

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