Name: Service Level Manager
Price: 275.95 DKK
Availability: InStock
Author: John Sansbury
ISBN: 9781780172941

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275,95 kr.

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The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.

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Sprog:
Engelsk

ISBN:
9781780172941

Forlag:
BCS Learning & Development Limited

Indbinding:
Paperback

Sideantal:
152

Udgivet:
31. juli 2017

Størrelse:
129x198x9 mm.

Vægt:
172 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 5. december 2024

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The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.

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