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Service Management Principles for Hospitality and Tourism - Jay Kandampully - Bog

Bag om Service Management Principles for Hospitality and Tourism

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781524969509
  • Indbinding:
  • Paperback
  • Sideantal:
  • 277
  • Udgivet:
  • 31. august 2018
  • Udgave:
  • Størrelse:
  • 253x203x23 mm.
  • Vægt:
  • 742 g.
  • 2-4 uger.
  • 28. december 2024
Forlænget returret til d. 31. januar 2025

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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.

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