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Service Management Principles for Hospitality and Tourism - Maria Rellie B. Kalacas - Bog

af Maria Rellie B. Kalacas
Service Management Principles for Hospitality and Tourism af Maria Rellie B. Kalacas
Bag om Service Management Principles for Hospitality and Tourism

Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781774073131
  • Indbinding:
  • Paperback
  • Sideantal:
  • 290
  • Udgivet:
  • 1. November 2019
  • Størrelse:
  • 152x229x0 mm.
  • Ukendt - mangler pt..

Normalpris

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Beskrivelse af Service Management Principles for Hospitality and Tourism

Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.

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