Udvidet returret til d. 31. januar 2024

Telephone Skills - Patrick Forsyth - Bog

Bag om Telephone Skills

Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780852928653
  • Indbinding:
  • Paperback
  • Sideantal:
  • 96
  • Udgivet:
  • 1. marts 2000
  • Udgave:
  • Størrelse:
  • 195x127x9 mm.
  • Vægt:
  • 110 g.
  • BLACK NOVEMBER
Leveringstid: Ukendt - mangler pt.

Beskrivelse af Telephone Skills

Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.

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