Name: The Best Service is No Service
Price: 235.95 DKK
Availability: InStock
Author: Bill Price
ISBN: 9780470189085

The Best Service is No Service af Bill Price

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Hardback
4-7 hverdage
235,95 kr.

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Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

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Sprog:
Engelsk

ISBN:
9780470189085

Forlag:
John Wiley & Sons Inc

Indbinding:
Hardback

Sideantal:
336

Udgivet:
9. april 2008

Størrelse:
157x233x31 mm.

Vægt:
598 g.

Leveringstid: 4-7 hverdage.
Forventet levering: 30. november 2024

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Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

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