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The Best Service is No Service - Bill Price - Bog

- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

af Bill Price
The Best Service is No Service af Bill Price
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Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780470189085
  • Indbinding:
  • Hardback
  • Sideantal:
  • 336
  • Udgivet:
  • 9. April 2008
  • Størrelse:
  • 157x233x31 mm.
  • Vægt:
  • 598 g.
  • 4-7 hverdage.
  • 11. Oktober 2024
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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Beskrivelse af The Best Service is No Service

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

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