Name: The Call Center Dictionary
Price: 488.95 DKK
Availability: InStock
Author: Madeline Bodin
ISBN: 9781578200955

The Call Center Dictionary af Madeline Bodin

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Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.

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Sprog:
Engelsk

ISBN:
9781578200955

Forlag:
Taylor & Francis Ltd

Indbinding:
Paperback

Sideantal:
232

Udgivet:
3. januar 2002

Udgave:
3

Størrelse:
154x229x15 mm.

Vægt:
358 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 5. december 2024

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Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.

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