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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Richard Gallagher - Bog

af Richard Gallagher
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations af Richard Gallagher
Bag om The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780814431832
  • Indbinding:
  • Paperback
  • Sideantal:
  • 208
  • Udgivet:
  • 20. marts 2013
  • Størrelse:
  • 156x228x14 mm.
  • Vægt:
  • 252 g.
Leveringstid: 8-11 hverdage
Forventet levering: 15. januar 2025
Forlænget returret til d. 31. januar 2025
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The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.

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