Name: Tourist Customer Service Satisfaction
Price: 1920.95 DKK
Availability: InStock
Author: Francis Noe
ISBN: 9780415578042

Tourist Customer Service Satisfaction af Francis Noe

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Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges.

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Sprog:
Engelsk

ISBN:
9780415578042

Forlag:
Taylor & Francis Ltd

Indbinding:
Hardback

Sideantal:
198

Udgivet:
22. juli 2010

Størrelse:
165x244x17 mm.

Vægt:
454 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 20. november 2024

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Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges.

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