Women, Identity and India's Call Centre Industry - J.K. Tina (Ethnographic Researcher Basi - Bog

This book examines the concept of identity in a globalized world and the way in which agency is exercised over identity construction by women working in Indiäs transnational call centre industry. Based on rich empirical data and original fieldwork, the author provides a nuanced analysis of the experiences of Indian women call centre workers and the role of women¿s participation in the global labour market.