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Baldrige Award Winning Quality - Mark Graham Brown - Bog

- How to Interpret the Baldrige Criteria for Performance Excellence

Bag om Baldrige Award Winning Quality

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to stakeholders. From understanding the scoring system to preparing for a site visit, this book covers all stages in the process. It offers detailed explanations of each examination item and the seven major categories. This edition reflects new criteria, which address education and healthcare.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781439893821
  • Indbinding:
  • Paperback
  • Sideantal:
  • 408
  • Udgivet:
  • 21. august 2013
  • Udgave:
  • 18
  • Størrelse:
  • 217x276x21 mm.
  • Vægt:
  • 986 g.
  • 8-11 hverdage.
  • 16. januar 2025

Normalpris

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Baldrige Award Winning Quality

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to stakeholders. From understanding the scoring system to preparing for a site visit, this book covers all stages in the process. It offers detailed explanations of each examination item and the seven major categories. This edition reflects new criteria, which address education and healthcare.

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