E-handel: forretningsmæssige aspekter

The present research has been executed on the need for Customer Relations Management in APSRTC ¿ a state owned Transport Company of Andhra Pradesh which caters bus service throughout the state.The Backdrop of the study reflects the fact that APSRTC is incurring financial loss in a highly competitive scenario.The commuters are emanating preference towards comfortable and satisfying service offered by the transporters, instead of being loyal to a specific brand for emotional reasons. In an open & transparent Buyer¿s Market, they can make a shift from one transport company to another without any subjective bias. In such a competitive scenario it has become imperative for APSRTC to ensure the retention of the existing customers as well as to leverage new customers from the clutches of the competitive transport companies. The situation is very crucial for APSRTC and it has become imperative for them to adopt pragmatic stratagems that may lead to a successful turnaround. In such a crucial juncture, I have initiated a comprehensive study to identify the the appropriate strategy that would facilitate APSRTC to outpace the highly problematic, jeopardizing situation.

About 120 coal-based thermal power stations are in India and Fly ash is a major issue because electricity generation in the country would remain predominantly coal-based for a couple of coming decades. The coal being made available to thermal power stations has ash content in relatively large proportions. The ash generation has increased to about 131 million tonne during 2015-16 and shall continue to grow. A large number of technologies have been developed for gainful utilization and safe management of fly ash under the concerted efforts of Fly Ash Mission of the GOI since 1994. As a result, the utilization of fly ash has increased to over 73 million tonne in the past few years. Therefore, the book is a study on technology forecasting and technology assessment for utilizing fly ash in constructing embankments in Indian perspective. Then the ISM approach is used to find the relationship between various critical research factors.

The purpose of the quantitative correlational study was to profile the leadership of women engineers licensed in the province of British Columbia by using the Leadership Practices Inventory to operationalize leadership and explore associations with levels of university education, executive coaching, years of engineering practice, and the location of practice as rural versus urban. The number of women leaders continues to increase in Canadian corporations while the influence of women engineer leaders is not as progressive. Growth in the fields of engineering leadership education, management education, and leadership education offered sufficient evidence to pursue research that furthered the leadership development of women engineers. In university engineering education inclusion of leadership education improved, while attention to leadership development for professional women engineers remained sparse. Findings of this study described the leadership style of women engineers and suggested the combination of education and learning approach for a program in leadership development for women engineer leaders.

Retail industry in India is at the crossroads. It has emerged as one of the most dynamic and fast paced industries with several players entering the market. But because of the heavy initial investments required, break even is difficult to achieve and many of these players have not tasted success so far. However, the future is promising; the market is growing, government policies are becoming more favorable and emerging technologies are facilitating operations. Retailing in India is gradually inching its way toward becoming the next boom industry. The whole concept of shopping has altered in terms of format and consumer buying behavior, ushering in a revolution in shopping in India. This book is written on the basis of the syllabus of MBA (Agri-Business Management) of University of Mysore and University of Agricultural Sciences.

If you have limited time with you and want to know the basic concepts of retail management, develop strategies, analyse real life case studies in easily understandable English language, then this book on Retail Management is for you. In this book you will understand the concepts as well as learn how to implement the concepts in your shop or retail outlets, easy exercises and diagrams are also given to help you understand the same. This book is designed for an average English literate reader, who will understand the concepts easily as the author has used many simple examples to explain the same point. SO SAVE, TIME, EFFORT AND ENERGISE YOUR SELF WITH KNOWLEDGE.

Since the dawn of civilization, leadership research paradigms have been continuously shifting to find one best style regardless of time and situation. In such a quest of best leadership vision, this study conducted a survey on all prominent leaders since 3500 B.C. Finally, it was observed that the most influential leader of human history was endowed with a vision which is applicable regardless of time, situation, and religion. Utilizing this vision, the most influential leader carved out an empire stretching from the border of India to the Atlantic Ocean-the largest empire that the world has yet seen.

This two-volume set LNCS 13305 - 13306 constitutes the thoroughly refereed proceedings of the thematic area Human Interface and the Management of Information, HIMI 2022, which was held as part of HCI International 2022 and took place virtually during June 26-July 1, 2022.The total of 1271 papers and 275 poster papers included in the 39 HCII 2022 proceedings volumes was carefully reviewed and selected from 5487 submissions. The papers included in the HCII-HIMI volume set were organized in topical sections as follows:  Part I: Human-centered design approaches; information design and quality; visual design; visualization and big data; Information, cognition and learning. Part II: Recommender systems; robots and avatars appearance and embodiment; information in virtual and augmented reality; information in complex technological environments.

This two-volume set LNCS 13305 - 13306 constitutes the thoroughly refereed proceedings of the thematic area Human Interface and the Management of Information, HIMI 2022, which was held as part of HCI International 2022 and took place virtually during June 26-July 1, 2022.The total of 1271 papers and 275 poster papers included in the 39 HCII 2022 proceedings volumes was carefully reviewed and selected from 5487 submissions. The papers included in the HCII-HIMI volume set were organized in topical sections as follows:  Part I: Human-centered design approaches; information design and quality; visual design; visualization and big data; Information, cognition and learning. Part II: Recommender systems; robots and avatars appearance and embodiment; information in virtual and augmented reality; information in complex technological environments.

An introduction to the key concepts and payment systems that underpin our global economy.The payments industry is complex and quickly changing. From the origins of card-based transactions, to the vast world of digital wallets, to the emerging land of decentralized finance and cryptocurrencies, it can be hard to know where to start as a consumer or merchant better looking to understand how money moves in the twenty-first century. In The Field Guide to Global Payments, payments industry veteran and entrepreneur Sophia Goldberg offers a smart, compressive course on payments, covering the evolution of the industry, surveying the current global payments landscape, and looking forward into emerging payment technologies. The payments industry underpins the entire modern globalized economy. It's hard for someone starting off to know what they don't know. With this book, readers will finally have access to a high-level overview of this crucial but complex space. This is a book for anyone who is either interested in payments or in a role that touches payments - that could be an accounting team who processes payments, someone starting a job within a payments company or payments team, business owners looking to better understand funds flow and subscriptions models from a payments perspective, or executives who want to learn more about the mechanics of where much of their revenue literally comes from. In this day and age, payments should no longer be an afterthought for any merchant or organization. It's time to dig in and really understand the players and networks through which our money runs.

Since the publication of the ground-breaking first edition, there has been an exponential growth in research and literature about the digital world and its enormous potential benefits and threats. Fully revised and updated, this new edition brings together an expertly curated and authoritative overview of the impact and emerging horizons of digital consumption.Divided into sections, it addresses key topics including digital entertainment, self-representation, communication, Big Data, digital spirituality, online surveillance, and algorithmic advertising. It explores developments such as consumer data collection techniques, peer-to-peer payment systems, augmented reality, and AI-enhanced consumer well-being, as well as digital transgression, secrecy, crypto-currencies, NFTs, and cultural concerns such as the spread of conspiracy theories and fake news. From digital influencers, digital nomads, and digital neo-tribalism to robots and cyborgs, it explores existences that blur boundaries between humans and machines, reality and the metaverse, and the emerging "technoculture" - a state of all-encompassing digital being.This unique volume is an essential resource for scholars, practitioners, and policy makers, and will continue to provide a new generation of readers with a deep understanding of the universe of digital consumption.