Organisationsteori og organisationspsykologi

In Leadership Magic, business coach Grahame Pitts shares the stories he developed over 30 years of working with senior leaders, CEOs and influencers. You'll discover various scenarios that fit together in a pattern that will challenge your current thinking and actions. Based on real-life events, Grahame's innovative storytelling and practical solutions will help you drive success, whether you're just starting out on your career, a team leader, manager, or CEO by:¿ Developing psychological armour and personal strength.¿ Clarifying priorities and time management.¿ Finding the next step when it is time to move on for you or yourbusiness.¿ Using your leadership power wisely and well.¿ Developing your unique talent and helping others find theirs.¿ Handling conflict and crucible moments inherent in change.¿ Being different, managing bias and misunderstanding whenbuilding something new.Suspend your rational brain, and you'll discover these stories can help you find fresh insights into old problems and support you in moving forward. Prompts and actions, offering strategies on each topic, will spark your thinking and intuition so you can follow your energy to deliver the desired results.Jump into new insights and solutions, and fuel your success.

Friends. Partners in business. Lovers?When Ryan gets caught cheating, Laura Willis is busy organizing their wedding. Again. With her best pal this time. She slams her fist-and her wedding band-in his face and gets to work at Brenda's House of Hair. However, Brenda uses shortcuts and goes on the rampage, so there is also a lot of turmoil at the salon. Hairstylist Matt Stephenson, a coworker of Laura's, is looking for a new job and residence. He chooses to take a chance and opens his own salon, inviting Laura to collaborate with him. Can their friendship withstand the effort, or will this collaborative venture prove to be more than any of them anticipated? Readers learn about the romance between recurring characters Matt and Laura in Joint Venture, which takes place a few years before Wisdom to Know. To witness their romance for yourself, order your copy today.

Let's be honest: leadership is broken. Evolve: The Path to Trauma-Informed Leadership is an invitation to examine our relationship with work and our experienced trauma as humans, both personal and collective, to create a new paradigm. The events of the past few years, including COVID-19, Black Lives Matter, environmental instability, and economic uncertainty have led to profound societal shifts. We are rethinking our priorities and beliefs, and importantly, how we exist in relation to others. Radical change has occurred both at home and at work, which requires us to lead in new, more authentic and vulnerable ways. More human ways. Carolyn Swora is no stranger to trauma. As a young wife and mother, she supported her husband through his journey with terminal cancer, while also climbing the corporate ladder and coming to grips with her own turbulent childhood. Through self-reflection and her subsequent research, Carolyn has created a guide to help us examine ourselves and our leadership styles in order to evolve the workplace.In Evolve, Carolyn Swora debunks the idea that being a trauma-informed leader means becoming a trauma therapist. Carolyn provides an accessible primer on a difficult but important topic that will, at the very least, reframe your definition of trauma, and at the best, inspire your leadership practice to even deeper levels." -Glain Roberts-McCabeCarolyn Swora is a two-time author on books about leadership. She holds a master's degree in industrial and organizational psychology is a Personal Resilience Practitioner, Certified Cultural Transformation Practitioner, Accredited Enneagram Practitioner and certified Dare to Lead(TM) facilitator. In her work as a culture and leadership consultant, Carolyn works with companies and individuals to drive positive change. She lives in Canada with her second husband and sons.

The New Era of Global Services is the result of interviews with more than seventy international leaders. The results show that in the coming years, Global Services will tend to grow in business-to-business (B2B), business-to-consumer (B2C), peer-to-peer (P2P), an in particular peer-to-business (P2B) relationships.

Based on decades of research, this book explores global social change processes through the concepts of social change organisations (SCOs) and social change makers (SCMs) the individuals working within and alongside SCOs.

i lever i en verden af ​​organisationer, fra vores fødsel på hospitaler til vores begravelse ved bedemandsfirmaer, kirker og kirkegårdskontorer. Derimellem bliver vi uddannet, ansat, underholdt og irriteret af organisationer. Så det er vigtigt at forstå, hvordan disse mærkelige væsener virkelig fungerer. Men hvor kan vi gå hen for at finde ud af det? Denne bog syntetiserer erfaringerne fra en af ​​verdens mest fremtrædende ledelsestænkere og organisationsteoretikere. Henry Mintzberg kortlægger krystalklart de former og kræfter, der skaber alle menneskelige organisationer. Der er ikke én bedste måde at strukturere organisationer på. Men vi skal kunne genkende forskellige arter af organisationer. Mintzberg identificerer fire grundlæggende former for organisationer: det personlige foretagende, den programmerede maskine, den professionelle forsamling og projektpioneren. For hver form findes der en fremherskende drivkraft: konsolidering i den personlige organisation, samarbejde i projektorganisationen, effektivitet i maskinorganisationen og dygtighed i den professionelle organisation. Derudover er der yderligere tre drivkræfter, som går på tværs af de fire grundlæggende organisationsformer, og som kan spille en betragtelig rolle i alle fire former. Den ene, indgydelse af kultur, strammer strukturen op ved at opfordre folk til at løfte i flok; de to andre løsner den: overlejret adskillelse skubber enhederne væk fra hinanden, og forstyrrelse forårsaget af konflikt trækker folk og enheder fra hinanden. Hvis hver af de fire former har en tilsvarende kraft, kan hver af de tre yderligere kræfter have en tilsvarende form, hvor den pågældende dominerer. Når en medrivende kultur dominerer, finder vi fællesskabsskibet, når autonomi via adskillelse er dominerende, finder vi divisionsformen, og når det er konflikter, der dominerer, finder vi den politiske arena. Således går Henry Mintzberg fra at strukturere organisationer i fem til at strukturere dem i syv. Med talrige eksempler udforsker han disse former og kræfter, der driver organisationer mod hybrider og på tværs af deres livscyklusser.

Stop wasting energy trying to force your team to change.Change is inevitable. Resistance to change is just as predictable.How do you motivate teams to willingly get on board?The pandemic and following uncertainty in the market left many knowledge workers burned out and uninterested in going "above and beyond" in the workplace. But organizations must continue to evolve and change leaders can't afford to postpone innovation indefinitely. Enter change management and facilitation strategies.Everyone is exhausted. Change fatigue is real, and it makes sense, but change still has to happen. There's no way around it: evolution-change-is a necessary function of every living thing, and organizations are no exception. If a team is not evolving, innovating, and showing value they will likely find themselves on the budgetary chopping block. The status quo is not a viable solution.So, change has to happen. But we don't have to accept that change has to be so exhausting.Leaders need to account for how a change initiative actually impacts the people making the change. This means planning the right activities in the right order with the right people involved, well before announcing anything to the whole team. The authors provide a tactical roadmap, complete with online templates and tools, to allow teams to adopt and sustain change more reliably.When leaders plan for change-including smaller changes-they reduce frustration and exhaustion, and get better outcomes.Top marketing and team transformation leaders Jenny Magic and Melissa Breker have spent two decades working with teams of all sizes to get change initiatives back on track and build stronger teams. In this practical guide, these top-rated consultants, speakers and facilitators share their tried-and-true methods for defining the scope and scale of the change, selling that vision to the right stakeholders, and disarming resistance along the way.Free Bonuses: purchasing this book provides access to download exclusive tools and templates to design a successful change initiative.Change Fatigue: Flip Teams From Burnout to Buy-In provides actionable tools for senior leaders, managers, team members, and consultants. Magic and Breker address the foundational psychological safety domains that drive willingness to change, alongside practical change facilitation techniques you can use today, regardless of where the team is starting from.This book covers essential concepts including:Five ways leaders sabotage changeWhat successful change leaders do differentlyBenchmarking your team's Psychological SafetyResearch-based methods for disarming resistance and power strugglesAnd so much more!Change fatigue is a significant barrier to innovation, digital transformation, and technology adoption. By actively addressing it, leaders and teams remove the real barriers to change and move to the next level.

Embark on a journey to transform your organization's Developer Experience and confidently navigate the uncharted waters of digital transformation. This comprehensive guide serves as your compass for charting a course to world-class software engineering, combining the right mindset, tools, practices, and battle-proofed tactics.In "Developer Experience: Navigating the Digital Transformation for Productivity and Satisfaction," you'll discover:A complete blueprint on how to launch a DX organizationTechniques to measure and optimize your DX initiatives, ensuring alignment with your organization's strategic objectives and long-term successHow to launch a Platform Engineering teamStrategies to attract and retain top talent by crafting a compelling employee value proposition that sets your organization apartInsights on fostering a culture of innovation, collaboration, and continuous improvement, empowering your team to stay ahead in the rapidly evolving digital landscapeThe essential mindset, tools, and practices required for a successful transformationProven methods to create a world-class software engineering organization that consistently delivers exceptional digital products, services, and experiencesNavigational techniques and battle-tested tactics to enhance your organization's DX, reducing cognitive load for both management and developersTips for creating a culture of learning and growth, fostering a continuous flow of knowledge and skills development across your teamEmbark on this enlightening adventure and uncover the secrets to mastering the art of exceptional Developer Experience (DX). This comprehensive guide is your map to navigate the ever-changing complexities of the digital world, empowering you to harness the power of cutting-edge practices and technologies that elevate your organization's DX to uncharted heights. As you embark on this journey, you'll discover innovative strategies, transformative insights, and invaluable lessons that pave the way to unparalleled satisfaction and productivity for your team.Immerse yourself in a world where innovation meets inspiration, as you traverse the dynamic landscape of digital transformation. Learn how to chart a course for success, steering your organization towards a future of continuous improvement and growth. With this book as your compass, you'll confidently traverse the vast ocean of technological advancements, staying ahead of the curve and ensuring your organization remains a beacon of excellence in the industry.As you hoist the sails and embark on this voyage, you'll gain access to a treasure trove of knowledge packed with practical examples, real-world case studies, and actionable advice that will propel your team to new heights of performance and satisfaction. You'll learn how to create a culture that fosters innovation, collaboration, and a shared passion for excellence, equipping your organization with the tools and mindset needed to thrive in the fast-paced world of digital transformation.So, climb aboard and set sail on a journey of discovery as you explore the depths of the Developer Experience and unlock your team's potential. With the wind at your back and this book as your trusted guide, you'll chart a course to a brighter, more productive future, elevating your Developer Experience and navigating the digital transformation with confidence and skill.

This book examines how leaders can use strategic thinking to transform their followers, organizations, and industries in the wake of societal shocks like COVID-19 that require re-balancing both leadership and business models. It is organized around a new triumvirate of strategic thinking concepts for the better normal, explained in a 3S Model: Style, Situation, and Strategic Orientation. The environment (situation) creates or deters opportunities that are pursued by leaders with the propensity (style) and the potential (strategy) to develop them.In the face of ongoing crises such as COVID-19, natural disasters, political upheaval, and climate change, the author proposes that the field of strategic management needs to rethink and update traditional frameworks in order to offer business models more applicable in a rapidly changing environment.Addressing topics such as sustainability and diversity, this pivotal text fills a gap in strategic thinking and presents illustrative examples and case studies about organizations grappling with making decisions in a dynamically different ¿new normal.¿

This book begins by analysing the various corporate governance mechanisms explored in the extant literature and determining their effectiveness in enhancing the firm value using multivariate analysis. The findings are of global relevance as the corporate governance regulations of most countries focus on independent directors as the mainstay of good governance. The empirical evidence from the first objective of this study corroborates the claim that independent directors do not strengthen the firms¿ governance quality. The book is one of the few works to have analysed the possible reasons behind the ineffectiveness of the independent directors. Also, in view of the famous concept of the bundle of governance mechanisms, it might be possible that the independent directors strengthen the firms¿ governance quality indirectly by strengthening other governance mechanisms. This aspect too has little precedence. This study adopts a novel moderation and mediation approach to analyse the monitoring behaviour of independent directors in relation to other governance mechanisms. The work is a must read for corporate players as well as researchers and scholars studying this discipline.

To create cultures where diverse teams flourish, we need boldly inclusive leaders. ​Organizations have made public commitments to diversity, equity, inclusion, and belonging, yet their leaders rarely have the skills to lead inclusively. Leadership consultant and former Silicon Valley executive Minette Norman is committed to changing that by sharing some of the most important things she's discovered over the decades she spent in the corporate world, such as - every human being needs to feel they belong, - teams thrive when everyone feels safe enough to share their unique ideas and experiences, - innovation is a group activity, - empathy and compassion are leadership superpowers, and - leaders set the tone by what they say, do, reward, and tolerate. This is not a book about quick fixes or paying lip service to the hot topic of inclusion. This is for leaders who want to boldly transform the workplace and are willing to leave their comfort zones. As a leader, you will learn to maximize your team's potential and appreciate that inclusive leadership is an ongoing journey. As Minette shows, there is no flipping a switch or a neat, three-step formula. Inclusive leadership takes commitment and practice, but the rewards are enormous.

What every business coach needs to know for the South African marketplace today At last, a comprehensive and authoritative guide to business coaching designed specifically for local coaches. - How should coaches tackle diversity and transformation?- Are you aware of the latest theoretical coaching models?- What are you doing to build that coaching relationship? In Business Coaching Wisdom and Practice, Dr Stout Rostron unlocks the secrets of this dynamic, developing profession in an easy-to-read, highly practical format. The book provides a revealing overview of the entire coaching process, examining the latest theoretical trends and cutting-edge theories and providing practical advice: from how to pursue your own professional development to drawing up a contract with clients. There is a handy, wide-ranging assessment of the bewildering array of coaching models, helpful clarifications about core competences, existential and experiential learning factors, and detailed advice on question frameworks. Here, too, is guidance on the need for supervision, and an examination of ethical dilemmas which face all coaches and mentors. Of particular interest to South Africa is the in-depth study by Marti Janse van Rensburg on diversity, personality and cultural complexity. Dr Stout Rostron also explores your clients' existential issues and discusses the crucial impact of the "coaching relationship". Here, in one book, is an easy-to-access guide to the full range of skills and resources that all business coaches need to be at the cutting edge of this exciting, emerging profession. Dr Stout Rostron is one of the leading practitioners in this field; the Founding President of Coaches and Mentors of South Africa (COMENSA), and the author of several books, including the internationally successful Accelerating Performance: Powerful Techniques to Develop People."I want every coach and soon-to-be coach to read this book." - Nancy Kline, author of Time To Think: Listening To Ignite The Human Mind. "You simply must read this book if you are serious about being a top-notch business coach.." - Carol Kauffman, Director of the Coaching and Positive Psychology Initiative at Harvard Medical School. "This is a must-read, essential for anyone wishing to help others in any corporate, educational or group setting." - Mark R. Rittenberg, Guest Professor, Kellogg School of Management, Northwestern University. "A magnificent book ... it will become the quintessential guide to anyone who wants to know anything quickly about coaching ... simply put, it professionalises the field" - Shani Naidoo, HR Director, Foschini Group.

¿This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

Good, Better, Best. And then there is Exceptional.FACT: In 2020, approximately 214 million companies existed worldwide. Most of those had a CEO. The sad reality is that too few CEOs are genuinely exceptional.PROOF: Irrespective of size or sector, very few organisations get recognised for outstanding performance and sustainable excellence.AMBITION: Be real in assessing your current reality; be outrageous in visualising your desired future achievements. Then answer just one question: Do I have the internal fortitude to do it?WARNING: In reading The Next Exceptional CEO, your world is about to change!Prepare to become an outlier, statistically, an individual who will never again cope with ordinary, average, above average or good. You will become recognised for being consistently abnormal and counter-culture, breaking new ground and reaching altitudes that few CEOs even dream of, let alone seriously attempt.This book is not for the faint-hearted; it is a real game changer. Reading it and applying its principles and practices will change you, your management team, and the future experience of all your stakeholders.

MYPRISM brings the collected insights and wisdom of the authors executive coaching experience together and provides a simple framework to turn off your autopilot and choose mindful leadership.

This book provides a comprehensive overview of non-governmental organizations (NGOs), including their development, structure, marketing, and challenges. It is divided into two sections: "Management Aspects of NGOs in the Area of Development, Marketing and Sourcing", and "Case Studies of NGOs". Chapters discuss the development of NGOs and present case studies of NGOs in various countries, including Ethiopia, Bangladesh, South Africa, and others. They also address such topics as NGOs in the healthcare sector, the effect of the COVID-19 pandemic on the humanitarian supply chain, and how NGOs can protect and preserve cultural heritage.

This book contains high-profile contributions that emerged from the Information and Communication Technologies in Organizations and Society (ICTO) conference on "Smart Technologies for an Inclusive World," held in 2020. It focuses on the interplay between technology adoption, digital transformation, and value creation, highlighting various aspects of current issues organizations face in adopting digital technologies to achieve an inclusive and sustainable society in the long term. As such, the book contributes to our understanding of a humanistic approach to managing digital transformation toward inclusive organizations and societies and is a valuable asset for both researchers and managers of organizations.

Solidarity is an ¿unthought¿ in the fields of organizational theory and management sciences. However, it is an increasingly important feature in the management of organizations. The contemporary world suffers from a double unsustainability: the abusive exploitation of natural resources endangers the balance of the climate and biodiversity, while growing inequalities condemn our ability to maintain a balanced society. These unsustainabilities are mutually reinforcing and call for the affirmation of a double solidarity, which unites humans among themselves, and links humans and nonhumans. Such an effort cannot be decreed. It must be organized.Based on numerous grassroots initiatives and citizens¿ experimentations that are being invented every day around the world and on a historical and anthropological approach, this book explores different ways of combining solidarity and organization. Solidarity-based management, governance of the commons, and Buen Vivir approaches are some of the perspectives analyzed in the context of a North-South dialogue in order to formulate the conceptual framework and practical steps of a social and environmental transition. It offers both theoretical background and living examples to students, professors and researchers to better understand and better teach new avenues for management.

This book offers a comprehensive approach to organizational excellence based on the author¿s vast experience in managing excellence at highly innovative and dynamic organizations. It integrates various approaches into a consistent view of achieving excellence in the context of dynamic technological and societal developments. Starting from purpose and mission, it describes stakeholder mapping and analysis, and process and quality management. In turn, it sheds light on how to deal with business dynamics of various types and demonstrates how quantum-mechanical models can help to understand and manage dynamic organizational processes. The book then introduces readers to result measuring and performance management, followed by organizational learning and rewards and recognition. Moreover, it discusses (innovation) ecosystem leverage and organizational culture management as further important capabilities of excellent organizations. Best practices in corporate social responsibility and environmental, social and governance aspects are fully integrated throughout the book, which concludes by explaining how the UN Sustainable Development Goals can be applied to optimize business initiatives. The book is intended as a source of inspiration for managers working under highly dynamic organizational conditions, helping them take their businesses to higher levels. It also provides valuable industrial insights for scholars with an interest in organizational excellence.

"It's my hope you'll enjoy Improv to Improve Your Leadership Team as much as I did. I am grateful to creative thinkers like Candy who challenge us to learn and grow in ways we may never have considered." -Quint Studer, Healthcare Solutions Group, Author, The Calling: Why Healthcare Is So Special"Dr. Campbell has done something truly remarkable. By combining the fun and creativity of improv with documented, empirical research, she has written a user's manual for building a cohesive, energized, and effective team. Leaders, take note: when you follow Campbell's blueprint, your team will feel more valued, more respected, and more engaged."-Bill Stainton, CSP, CPAE, 29-time Emmy Winner, Hall of Fame Innovation SpeakerYou're a leader with a problem. There's a fungus-like growth in your organizational culture you can no longer ignore. It starts slowly with a few people feeling maligned and/or excluded, spreads resentment, leads to disengagement, and finally...resignations.What a nightmare!But WAIT! You have stumbled onto the exact solution you need!With this book, you can QUICKLY discover how to use the principles of applied improvisational exercises from the arts to help teams effectively connect and communicate, creatively problem-solve, increase workplace safety and employee retention, and guarantee client and stakeholder satisfaction. It's all contained here.

The science of human factors is often overlooked, yet it is pivotal in the pursuit of safety. Understanding what makes us tick, our behaviours and how we interact with others, and the ability to visualise potential threats and errors has many advantages. Such as developing better interpersonal and communication skills, which can assist in growing your leadership or team working skills. The ability to see threats and errors can improve safety, reduce costs, and increase productivity. The Blue Mist is a personal guidebook on human factors; through the author's experiences and research, the reader can explore and learn the basic human factor concepts. Extensive research in well-known disasters such as the Ladbrook Grove rail disaster, The Costa Concordia Grounding, and the Irish Coast Guard helicopter accident, together with the author's accounts of incidents and accidents, combine to give an informative and fascinating insight. The field of human factors developed by the aviation industry is becoming recognised as a critical element in many other sectors. Adopted as a safety element in the shipping, rail, and medical sectors, it has increased safety and reduced accidents. This book assists both novice and experienced human factor advocates and is an excellent tool in exploring the human factor concepts and values.

The definitive guide to beasts we know from pre-history to the modern office, the Beastiarium Munustolidis is your well-worn travel companion to navigating the inward and outward psychologies that surround us every day.

Das Buch beleuchtet dieses wichtige Thema sowohl aus der Sicht auslagernder Banken als auch aus der Sicht von Insourcern. Zahlreiche aktuelle Beispiele aus der Praxis zeigen anschaulich, welche Geschaftsfelder sich auslagern lassen und wie dieser Prozess effizienzsteigernd vorbereitet werden kann.

A new wave of digital technologies has impacted the business world like a tsunami. But after a first phase characterized by hype and unrealistic expectations, there is now a shared need for a better understanding of how to create real and sustainable value by adopting these technologies. This book suggests a pragmatic approach to value creation by embracing the post-digital mindset: a more mature attitude toward digital innovation focused on putting these technologies at work rather than marveling at them. After the illustration of a post-digital manifesto, the book explores all the key topics and tools that are relevant for the decision makers in this context.

Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change.