Organisationsteori og organisationspsykologi

Managing Change: The Science of Happy Endings is a reassuring guide that equips you with the correct tools, techniques, and proven methodologies to embrace change and ensure you thrive in our ever-evolving world.

Listen, observe, test--these three words lie at the heart of a powerful method for businesses' transformation. Behind this method is a deceptively simple idea: managers and management scholars must first take the pulse of a real business, get its case history, diagnose its problems, and only then solve them. Invented by the scholars who launched Harvard Business School, this medical model will still cure companies today. Damningly, during the last thirty years business schools embraced the presumptions of economists, game theorists, and other calculators of abstraction. The solving of real-world, real-time problems has atrophied and stagnated. In this book, renowned scholar and emeritus professor Jay W. Lorsch marshals evidence, history, and insights from his more than fifty-year career at Harvard Business School to make the case for a return to the medical model-the practices of listening, observing, and testing in which the fields of human relations and organizational behavior are rooted. By telling the history of the development of his field, Lorsch demonstrates how the medical model emerged in the years before World War II and for decades helped managers, management scholars, and consultants diagnose and solve the problems besetting companies large and small. Explaining the case studies that define the practice, he discusses how the model has been refined and reapplied by later generations and how it can continue to address issues such as diversity, leadership, competition, and optimal corporate board structures.

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Retaining top talent is a universal concern that is increasingly global. However, the context, meaning, and mechanisms for changing jobs varies around the world. Global Talent Retention: Understanding Employee Turnover Around the World provides the first context-specific global perspective on retaining talent.Although extensive research informs understanding of why employees decide to leave or remain with organizations, the bulk of theory and research adopts a U.S.-centric perspective, problematic because most employees do not work for firms that are U.S.-owned or based. Global Talent Retention addresses the need for turnover theory and research to give more careful consideration to global and cross-cultural perspectives on employee retention, and includes contributions from a global range of scholars in differing cultural contexts in Africa, Asia, Europe, Latin America, and the Middle East.The chapters represent many of the largest and most dynamic economies in the world, including Bulgaria, China, Denmark, Germany, India, Mexico, South Africa, South Korea, Spain, Turkey, and the UK. Each chapter provides a description of the institutional, legal, and cultural context as it relates to employee mobility, a review of context-specific research leading to a description of how the mechanisms of prominent turnover theories may operate differently in particular contexts, and the implications for research and practice related to employee turnover and retention.

Monica Santana and Ramon Valle-Cabrera's wide-ranging study explores vital research and industrial issues that are central to understanding the concepts of the Future of Work and address key challenges in this evolving area of debate.A global cast of leading research specialists provide chapters examining a broad spectrum of areas relating to the Future of Work including leadership, talent management, AI and digitalisation, digital skills, new forms of work, industrial relations, vulnerable workers as well as well-being, happiness, satisfaction and burnout. Each chapter offers insights on how individuals and leaders can make choices to shape the future of work and effectively respond to changing contextual conditions, demystifying the future of work from a set of interesting insights into specific actions and choices that will help imagine, invent, and implement a work setting that works.New Directions in the Future of Work is illuminating reading for scholars of HRM, Talent Management, Leadership, Industrial Relations, and all those seeking to understand directions of travel for the workplaces of the future.

Das vorliegende Werk beschäftigt sich mit der Definition und der Prozessgestaltung des Sozialen Forderungsmanagements in der Wohnungswirtschaft. Synergien zwischen der Zielsetzung der Wohnraumerhaltung und der Realisierung des Mieterlöses stellen die Grundlage dar. Es wird ein ganzheitlicher Konzeptansatz sowie vertieftes Anwenderwissen vermittelt. Die Erläuterung und rechtliche Würdigung wesentlicher Rechtsgrundlagen werden durch praxisnahe Vorschläge zur Rechtsgestaltung ergänzt. Erstmalig wird eine wissenschaftliche Verbindung zwischen der Psychologie und der Entstehung von Mietschulden hergestellt. Dieses umsetzbare Managementkonzept richtet sich insbesondere an Führungskräfte als auch an Mitarbeitende im Bereich des Forderungsmanagements eines Wohnungsunternehmens.

Dieses Fachbuch bietet einen fundierten Ansatz zur Lösung praktischer Organisationsprobleme, mit denen Manager und Berater häufig konfrontiert werden. Es wird zunächst gezeigt, wie Organisationsfragen als Management-Entscheidungsprobleme verstanden und einer konsequenten Steuerung zugänglich gemacht werden können. An die Eingrenzung des Gegenstands von Reorganisationen schließt sich eine eingehende Erläuterung geeigneter Beurteilungskriterien für Organisationsstrukturen an. Sodann werden die Kernalternativen der organisatorischen Gestaltung erläutert, bevor exemplarisch gezeigt wird, wie sich konkrete Organisationsformen anhand der Kriterien beurteilen lassen. Neue Organisationsformen werden dabei jeweils explizit berücksichtigt. Für die Auswahl einer zweckmäßigen Organisation wird abschließend auf die strategiebasierte Gewichtung von Organisationszielen sowie die Integration der sachlogischen und verhaltensorientierten Beurteilungsperspektive eingegangen. Zahlreiche Praxisbeispielesowie Definitionen wichtiger Begriffe, Merksätze und Hintergrundinformationen erleichtern die Umsetzung in die Unternehmenspraxis.

LIGHT YOUR FIRE!Regardless of whether you are the founder of a start-up, company successor, freelancer or young professional: the image that we present in public is crucial for our success. The reason is that our presence and actions have a direct impact on our own brand - even if we do nothing at all. As a result, it is all the more important to actively shape your image instead of leaving it to chance. That's how to build a sustainable brand with a high recognition value.How do you become a brand?What makes you unique and distinct?In »Light your Fire!«, Tilo Bonow vividly demonstrates how to successively build and cultivate your own personal brand. Ifyou've set your sights on success, a strategically well-structured, positioned and managed personal brand is vital. Only uniqueness sets us apart, makes us interesting - and guarantees more opportunities, recognition, contacts and, of course, more revenue.An enlightening and entertaining read that includes practical instructions and examples. Tilo Bonow demonstrates howanyone can establish their personal brand step by step. With the tried and tested 4C Concept - Clarity, Credibility, Consistency and Continuity - future makers can learn how to light their own fire.

Here's how to make purposeful system change happen!The world faces a multitude of crises that demand transformative changes in how we live and do business. Yet a core question is...how to make purposeful transformation happen? Catalyzing Transformation shows the way through: Innovative organizing processes that anyone can use to catalyze purposeful whole system transformational change for a better world.How transformation catalysts work to organize purposeful, self-aware transformation systems that can tackle complex systemic challenges.Three processes-connecting (seeing, understanding, and making sense of the system), cohering (co-creatively developing shared goals and action plans), and amplifying (implementing, evaluating, and elaborating effective transformative action).Design guidelines for leaders stewarding change efforts in context-appropriate ways.Whether you catalyze social changer, responsible businesses, activists, policymakers, or students of change, Catalyzing Transformation can help!

This book seeks to explain the nature of discrimination and exclusion and why these are so prevalent in our societies. The continued failure to overcome these obstacles prevent organisations from taking advantage of the significant benefits and returns that come from being inclusive in the face of diversity. It explores the key drivers of non-inclusive behavior and how they can be countered before providing guidance on how organisations can successfully pursue inclusive culture change. With a mix of applied academic theory, practical examples and real-world experiences, the book examines the topic of D&I from four perspectives: (I) Why diversity and inclusion matters. (II) The forces of exclusion and isolation. (III)The imperative conditions of change. (IV)The organisation of the culture transformation process.In doing so, the book meets the diverse needs of those involved in corporate governance, board members, executives, and even consultants who want to understand the intricacies of cultural diversity and inclusion and why so many programmes fail. For academics in organisational behavior, equity, diversity, and inclusion, trained in the social sciences and anthropology, the book offers a guide to the practical application of theory and the implementation of policies that cannot rely on the assumption of stability and consistency. This book is an invitation to anyone who wants to take on the challenge of making a difference and organisational change a reality.Dr. Doyin Atewologun, psychologist, scientist, practitioner and leading expert in the field of promoting inclusion and excellence in organizations, provided valuable consultancy to the author during the creation of this book.

This well-established handbook presents integral logistics management as the management of the flow of goods, data and control along the comprehensive life cycle of products and services in both classical and service industries. It offers a well-founded overview for managers, practitioners and advanced users. For the 6th edition, the content has been tightened and the following topics have been extended:the design of integrated offers of intangibles and tangibles goods in industrial product-service systemsthe integrated design of product, distribution, retail, service, and transportation networks for global location planningnew examples of frameworks, standards and indices to practically demonstrate the social and environmental performance in sustainable in supply chains.Other new sections deal with:the benefit of different types of cooperation between the R&D and engineering departments in companies with an "e;engineer-to-order"e; (ETO) production environmentthe suitability of scenario planning for long-term demand forecasting, if influence factors of the surrounding systems play a role in an unknown manner.Furthermore, each section now contains at the beginning its intended learning outcomes (ILO).The material covers most of the key terms in the five APICS CPIM (Certified in Production and Inventory) modules as well as in the ASCM / APICS CSCP (Certified Supply Chain Professional) program.

This book covers a broad range of topics related to digitalization. Specifically, it views digitalization across different organizational levels, such as the level of individuals, teams, processes, firms, and ecosystems. It includes a collection of recent research and reflections on the topic that helps to understand the technological foundations of digitalization and its impacts. It also reflects on the process of digitalization and how it changes established ways of working, collaborating, and coordinating.With this book, the editors and authors honor Professor Dr. Armin Heinzl for his enormous and ongoing contributions to information systems research, education, and practice.

This open access book helps actors who are committed to change unlock true innovative potential for the common good in their organizations. Innovation and change processes are not linear. Hence, this book presents a novel way to manage complexity. The author introduces readers to a comprehensive change management framework, the Eoh-for-Good blueprint methodology. It presents the method and discusses how it can be used to support collaboration, overcome challenges and achieve lasting changes in organizations with a 360-degree approach combining top-down, middle-round and bottom-up collaborative perspectives.

Dieses Fachbuch geht der Frage nach, wie Transformationen in Organisationen gelingen können und welche Art der Begleitung und Interventionen es dazu braucht. Wenn wir andere dazu anregen möchten, reifer, dynamischer und selbstorganisierter zu agieren, geht das mit ¿Inner Work¿. Tiefgreifende Veränderung braucht eine Hinwendung zu inneren, unbeachteten Aspekten und erweiterten Perspektiven. Es gilt, die Schwellen des Autopilots und Schutzmechanismen zu überschreiten. Dieses Buch hält die Lupe darauf, was Coaches/Berater*innen, Führungskräfte und Teamentwickler*innen in Transformationsprozessen benötigen, um professionell zu intervenieren.Die Autorin geht entsprechend des Modells der ¿Glaubenspolaritäten¿ nach Matthias Varga von Kibéd vor: Es wird zunächst das Wissen über Transformationen vorgestellt und mögliche Hindernisse auf den Ebenen des Individuums, eines Teams oder einer Organisation beschrieben. Da die Basis jeglicher Transformation einepsychologische Sicherheit der Betroffenen ist, werden im zweiten Schritt (Vertrauen) wichtige Grundlagen vorgestellt, um als Begleitung in Transformationsprozessen eine förderliche Haltung dem Beratungssystem gegenüber einzunehmen. Im dritten Schritt (Handlung) geht es um die Praxis der Begleitung: Welchen Rahmen und welche Interventionen werden gesetzt? Unter dem Stichwort Weisheit werden wichtige Zutaten für professionelles Handeln in Transformationsprozessen dargestellt, die für die Autorin als zu pflegende Basis für Inner Work gelten. Der InhaltWissen: Transformationen, Hemmschwellen und Inner Work als TransformationsarbeitVertrauen: Psychologische Sicherheit fördernHandeln: Neues Denken, Fremdes vertraut machenWeisheit: Kontingenz, Resonanz, Emergenz und Vertrauen schaffen

Mit dem Konzept des Ethischen Theaters wird ein ganzheitliches Zukunftsmodell vorgestellt. Ausgangspunkt ist die Analyse der gegenwärtigen Krisen und der Komplexität in den deutschsprachigen Theatern, um die Grundlagen für ihren Transformationsprozess zu entwickeln. Mit dem Ethischen Theater wird ein Ziel dieses Prozesses vorgestellt: das ganzheitliches Zukunftsmodell einer Theater-Organisation des 21. Jahrhunderts, in der ethische Überlegungen erstmals in allen Prozessen handlungsleitend sind. Das Modell ist kompatibel mit den Interessen der Stakeholder und den wichtigen Reformprozessen, es ermöglicht die anstehende strukturelle Modernisierung der Theaterbetriebe. Unterstützt wird es durch das Konzept des Ethischen Theatermanagements, das erstmals über die klassischen Funktionen hinaus auch Aspekte der Diversität, der Nachhaltigkeit, der Ethik und der Zukunftsfähigkeit adressiert. Mit den erweiterten Funktionen des ethischen Managements werden auch weitere Möglichkeitsräume für die Zukunft der Kultur-Organisationen eröffnet.

The book addresses an explicit demand expressed in a large number of C-Suite interviews: managing significant transformations in the private and public sector. The book describes what types of transformation have to be reflected, why transformations are crucial in our days, the triggers they have, and how they might be best managed from a theoretical and practical point of view - technically and with all people-connected soft facts. The book, which contains numerous use cases, is written by an international community of practitioners, experts, and academics from different geographies, countries, public and private organizations, industries, and cultures, which guarantees the comprehensiveness and richness of the developed insights and the value of the presented use cases.

In a fast-paced world with constantly evolving technology, leaders need organizational transformation to continuously improve and make informed decisions. Dr. Madeleine F. Wallace guides us through her framework for planning and executing an organizational transformation using the experience of Mora, a fictional (yet based in reality) entrepreneur. Mora discovers the barriers keeping her business from growing and applies the SEAM 4-Step framework: SNAPSHOT ENVISION ACT MEASURE Readers learn alongside Mora while receiving inspiration and instruction on applying the framework to their businesses. Dr. Madeleine F. Wallace is an author, serial entrepreneur, investor, and founder of Windrose Vision, a consulting firm focused on helping clients turn concepts into strategic actions. With over two decades of cross-sector experience, she has guided for-profit, nonprofit, and government agencies through challenging organizational and technological transformations. She emigrated from Peru and is part of the

Is your organisation future fit? How can you navigate the uncharted waves of change and emerge stronger than before? Highly acclaimed change management expert Friska Wirya tackles the burning questions that keep forward-looking leaders awake at night, with unique insights that pave the way for change to galvanise. Real-world case studies and thought-provoking analysis equip you to shape a resilient organisation poised for sustained success: Level up your ability to catalyse enterprise-wide change. Harness the right headspace to guide with acuity and nimbleness. Foster creativity in problem solving to stay head and shoulders above the rest. Drive acceptance and adoption to fuel expansion and unlock step-change performance. Forge a vibrant organisational culture that acts as the calm among the chaos. Perfect your transformative leadership savvy to motivate your organisation to embrace change - be it in the boardroom or on the shop floor. The Future Fit Organisation is your compass for steering through change, providing practical strategies to successfully guide and evolve your organisation's transformation. Are you ready to get future fit?

Discover the power of Everyday Transformation(TM). Utilize the Transformation Insight Framework(TM) to prioritize people and culture, and embrace the 'Agile Mindset' for maximum success in your strategic digital transformation.