Serviceindustri og turisme

This book provides an end-to-end view of revenue management in the hospitality industry.  The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to remain competitive in the marketplace. This book is intended for practitioners to understand the basics and have a comprehensive view of the impacts of revenue management on product distribution, reservations, inventory control, including the latest advances in the field of attribute-based room pricing and inventory control.There are several aspects of revenue management that are not covered in books and journal articles such as hotel pricing, hotel fully allocated costs, content parity, impact of Online Travel Agencies on hotels, competitive revenue management and attribute-based room pricing and inventory control which represents the last frontier in hotel revenue management with intelligent retailing. Leveraging emerging technologies, such as Artificial Intelligence and Blockchain and the future state of revenue management, are also addressed.

The impact of disasters and crises on culture, heritage, and religious tourism, have been realized in recent years, creating a need for solutions to heal and prevent future damage to these aspects of tourist regions. There is a need for strategies in mitigating these challenges and preserving cultural sites for the future. An emphasis on the importance of sustainability in cultural and heritage tourism, discussions on digitalization, stakeholder participation, and socio-economic livelihoods must be made to properly address this intricate issue. This book explores the development, marketing, and societal implications of cultural and heritage tourism enterprises, showcasing best practices and innovative business models. Exploring Culture and Heritage Through Experience Tourism is an academic research book that delves into the intricate relationship between tourism, culture, and heritage. It offers a comprehensive and interdisciplinary exploration of this evolving field. Drawing on the latest research and international frameworks, this volume identifies new areas of culture and heritage tourism, understand its scope and challenges, and highlight its interlinkages with various sectors of the industry and the broader economy. Designed for undergraduate and postgraduate students of travel and tourism management, this book serves as a valuable resource. It also meets the needs of universities with cultural and heritage tourism in their curricula, and offers insights for industry leaders, policymakers, and researchers interested in multidisciplinary studies.

Pilgrimage is one of the oldest extant and most basic forms of population mobility known to human society, and its political, social, cultural, and economic implications have always been, and continue to be substantial. In recent decades, a new focus on pilgrimage has emerged through the lens of tourism, which explores the political, cultural, behavioral, economic, and geographical impacts. Therefore, the identification of challenges in transformation and emerging ways and means of managing pilgrimage and related destinations is critical in an era of crises and disastrous situations. Management and Practices of Pilgrimage Tourism and Hospitality identifies, understands, and recognizes the changing facts and facets of pilgrimage tourism around the world. It develops and promotes pilgrimage tourism for community integration, faith-sharing, perseverance, tolerance, and pace for secular and sustainable futures. This book further identifies any new issues, scopes, challenges, and entrepreneurial opportunities for pilgrimage tourism as are found to be relevant and important for future pilgrimages with larger intensity and frequency. Covering topics such as behavioral challenges, community empowerment, and pilgrimage economy, this book is an essential resource for entrepreneurs, professionals, researchers, academicians, policymakers, students of higher education, sociologists, and more.

Practical and useful travel advice to help you enjoy all of your business and personal travel and vacationsYou may have a more enjoyable and hassle-free time traveling the world. The appropriate travel advice will help you avoid the hassles that derail so many other people's vacations.Nowadays, most individuals may explore the world for less money and with greater ease. However, there are now more difficulties and traps than before. Now is the perfect time to start planning your upcoming trip. Whether you're traveling for business or pleasure, you can increase your chances of having a wonderful time by arming yourself with the correct travel advice.Enroll in this one-hour Book on travel advice if you're ready to expand your understanding of practical travel advice for your next trip.

Cultural tourism has proved to be a significant source of economic development for cultural destinations, but it has also emerged as a sometimes potentially controversial and unsustainable phenomenon. The recent pandemic has also pointed out that we need different models of development of tourism, that include a more balanced approach to cultural components in cities and rural areas. Calls have been made on the need to design more sustainable models of tourism development for cultural destinations, conceiving tourism as a means to increasing the quality of life and generating economic opportunities in cities and regions by involving their communities and stakeholders. This book presents an in-depth analysis of the transition towards more sustainable models of cultural tourism development. Starting from the ongoing debate on cultural ecosystems, the book explores the potential key role of cultural and creative organizations as leaders of change. Including theoretical contributions, quantitative and qualitative analyses and international case studies, the book explores the role of cultural actors as leaders and their potential as drivers of culture-led innovation for tourism in cities and regions.

Focusing on the future of tourism, Sustainable Tourism Dialogues in Africa is inclusive of experienced and emerging researchers, as well as incorporating local stakeholders in the tourism industry: architects, tourism operators, sustainable tourism lobbyists, policy makers, archaeologists, and geographers. The editors are frontline sustainable tourism advocates in Africa, and the book¿s thematic content is derived from 30 inter-university seminars on sustainable tourism hosted by Sustainable Travel & Tourism Agenda Kenya from 2017 to November 2019. These seminars involved the participation of 17 universities in Kenya, tourism operators, conservationists, developmentalists, investors, policy makers, and students.Every chapter is a voice projecting aspirations for the responsible management of tourism in Africa and promoting the ideals of sustainable tourism that young people in Africa advocate for the industry¿s future. In so doing, the authors pinpoint the necessary actions for bringing about transformations in sustainable development of tourism. The book thus seeks to encourage debate, while facilitating the development of both theoretical and practical foundations for managing tourism sustainably in Africa.

Explores the tourism industry and its development in Egypt, from the Ancient Egyptians through to modern day.

Critical Social Challenges in the Tourism Industry: Labor, Gentrification, and Drugs is a groundbreaking book that delves into the often-overlooked critical issues within the field of tourism. The book adopts a critical perspective, shedding light on power relations, domination, and oppression within the tourism industry. By exposing these dynamics, the critical paradigm seeks to liberate both tourist destinations and employees from exploitative conditions. From examining the social and environmental effects of tourism to addressing critical topics such as gentrification, consumerism, commodification, and critical pedagogy, this comprehensive study offers a fresh and thought-provoking analysis of the field. With a focus on labor transformation, the formation of the working class, and the employment of women, children, and immigrants, the book uncovers the intricate labor processes and interactions within the tourism industry. Furthermore, it explores important aspects such as tourist-employee interaction, LGBT tourism, illegal sex tourism, and the use of drugs and psychedelics in the context of tourist mobility. This book is ideal for researchers and students in the field of tourism, offering a comprehensive examination of critical issues within the industry.

Tourism Governance takes a systematic approach to reveal the varying internal and external dynamics that influence tourism policy and strategy across countries. With particular attention to the role of stakeholders and governmental scales, the book offers a broad geographic representation, highlighting the diversity of governance relationships towards tourism in Colombia, Egypt, Finland, France, India, Italy, Lebanon, Mexico, Oman, Poland, Portugal, Thailand, Tunisia, Turkey, and United States. Two additional chapters push beyond borders to examine tourism driven nongovernmental organizations and international tourism governance. As the first and only comprehensive comparative analysis of tourism across governmental systems, Tourism Governance promises to be a platform for inspiring critical discourse on the forces that shape this global industry.

Tourism is one of the globe's greatest contributors to economic growth, providing significant revenues, innumerable employment opportunities, and massive investment input to destination communities around the world. As tourism becomes an economic mainstay for many communities, local, regional, and national governments increasingly encourage and promote the arrival of ever greater numbers of visitors. This increased visitation has significant impacts on the social, cultural, environmental, and psychological viability of destination communities, often adversely affecting the quality of life and well-being of residents.Current approaches to measuring the impacts of tourism often fail to account for its negative impacts and instead rely on metrics associated with tourist volumes, revenues, and taxes. However, it is imperative to understand, measure, and improve the totality of economic, social, environmental, and psychological impacts of tourism. This book aims to introduce the knowledge, methods, measurement practices, and management tools necessary to explore and maximize the impacts of tourism development on residents' quality of life, health, and well-being in different types of tourist destinations.The book consists of four main chapters. The first chapter introduces the foundations of tourism, discussing the tourism phenomenon in general, providing definitions of tourism, exploring the evolution of tourism development, supply and demand, tourism competitiveness, the complexity of modern tourism systems, and global issues. The second chapter examines the economic, political, social, environmental, health, and psychological impacts of tourism, as well as the phenomenon of overtourism. The third chapter is devoted to existing and emerging methodologies for evaluating tourism impacts, including different research approaches and examples, the collection of secondary and primary data, data analysis and visualization, and developing recommendations for tourism bodies and the management of tourism destinations. The fourth chapter discusses different opportunities to influence the impacts of tourism, concluding with the issues of sustainability, destination resilience, developing destination strategies, and applying behavioral insights in destination management and tourism policies.This book intends to contribute to tourism knowledge and practice through conceptualization, operationalization, and a call to explore the economic, social, environmental, and psychological impacts of tourism development on local communities. The described research methods and evaluation techniques aim to transform tourism statistics and tourism research in favor of local citizens and provide new opportunities for measuring the effects of tourism development on residents of tourist destinations. The book chapters can be used as guidance for students, tourism practitioners, destination managers, and governmental authorities. By examining the economic, social, environmental, and psychological impacts of tourism and applying the methods, models, and recommendations presented in this book, managers and policymakers may more effectively improve the quality of life, health, and well-being of residents in local, regional, and national tourist destinations worldwide.

The world is entering a new technological age in which great changes are expected in all areas of human interest, life, and activity. These changes have been brought on by past and present man-made events, which have had both positive and negative consequences. The coming millennium will be marked by significant social, political, demographic, and technological changes, and will definitely differ from the last century.The future will bring more leisure time, a higher standard of living, and a better quality of life for us all. Technology Advancement, Trends and Innovations for the Future in Tourism examines recent and the most probable changes and answers questions such as: How will AI, service robots, and voice control affect tourism? Is this new era transforming the very essence of travelling?The authors present a wide range of visionary insights, as well as operational takeaways.

This professional guidebook highlights sustainable tourism development and management for businesses and destinations. It presents a unique collection of expert interviews, combined with latest insights and thoughts on the most relevant topics and trends linked to sustainability in tourism, sustainable business management, and destination development. This is a book which offers inspiring personal stories and reflections, and at the same time serves as essential know-how guide for busy tourism entrepreneurs, managers, and developers who care about business resilience and the well-being of destination communities.

This book examines the phenomenon of war-related contents tourism throughout Japanese history, from conflicts described in ancient Japanese myth through to contemporary depictions of fantasy and futuristic warfare.

With media content presented through channels of television drama, reality shows, TV commercials, and movies, this book presents findings that help us better understand the relationships between nostalgia and film tourism; how reality TV shows affect tourist experience and authenticity.

Tourism Spaces: Environments, Locations, and Movements shows some of the ways that geographers and other social scientists bring spatial considerations to the forefront of our research and understanding of tourism.

Over recent decades, municipal authorities have promoted their cities as places boasting desirable night-time activities.

Routledge Handbook of the Tourist Experience offers a comprehensive synthesis of contemporary research on the tourist experience. It draws together multidisciplinary perspectives from leading tourism scholars to explore the emergent tourist behaviours and motivations.

This collection critically examines tourism as a site of intercultural communication, drawing on the analytical tools afforded by the discipline toward better understanding contemporary tourism discourses and the broader societal structures of power and ideologies in which they are situated.The volume interrogates culture and interculturality in tourism in detailed analyses of discursive details in tourism interactions and focuses on the notion of culture as a process or phenomenon engaged in or enacted on by individuals. Drawing on discourse analytic and ethnographic approaches, the book brings together perspectives from the lived experiences of residents, hosts and ethnographers to explore the extent to which linguistic and cultural differences are constructed, identities negotiated, and power relations maintained and perpetuated in tourism encounters. The volume draws on insights from those working across a range of geographic contexts and explores the interplay of these issues in English as well as other languages and language varieties used in tourism interactions.With its focus on critical approaches to understanding language and culture, this book will appeal to students and scholars in intercultural communication, applied linguistics, sociolinguistics, linguistic anthropology, discourse analysis, and tourism studies.

This comprehensive volume seeks out ways in which those who are typically marginalized by, or excluded from tourism, can be brought into the industry in ways that directly benefit them.

This comprehensive book focuses on how the COVID-19 pandemic is transforming travel and tourism, globally.