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Call Center Continuity Planning - Jim Rowan - Bog

Bag om Call Center Continuity Planning

A disruption in call center operation can conceivably cost hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows how to plan for - and avoid - service interruptions through disasters large and small. This book covers how to deal with everything from power outages to major hurrican

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780367455736
  • Indbinding:
  • Paperback
  • Sideantal:
  • 442
  • Udgivet:
  • 26. november 2019
  • Størrelse:
  • 216x280x28 mm.
  • Vægt:
  • 1086 g.
  • 2-4 uger.
  • 28. december 2024
På lager
Forlænget returret til d. 31. januar 2025

Normalpris

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Call Center Continuity Planning

A disruption in call center operation can conceivably cost hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows how to plan for - and avoid - service interruptions through disasters large and small. This book covers how to deal with everything from power outages to major hurrican

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