Name: Complaint Management Excellence
Price: 453.95 DKK
Availability: InStock
Author: Sarah Cook
ISBN: 9780749465308

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453,95 kr.

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Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints.

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Sprog:
Engelsk

ISBN:
9780749465308

Forlag:
Kogan Page Ltd

Indbinding:
Paperback

Sideantal:
208

Udgivet:
3. maj 2012

Størrelse:
154x233x12 mm.

Vægt:
334 g.

Leveringstid: 2-3 uger.
Forventet levering: 10. december 2024

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Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints.

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