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CRM Systems in Industrial Companies - A. Perna - Bog

- Intra- and Inter-Organizational Effects

Bag om CRM Systems in Industrial Companies

CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781137335654
  • Indbinding:
  • Hardback
  • Sideantal:
  • 249
  • Udgivet:
  • 28. marts 2014
  • Størrelse:
  • 219x180x20 mm.
  • Vægt:
  • 446 g.
  • 8-11 hverdage.
  • 6. december 2024
På lager

Normalpris

  • BLACK NOVEMBER

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af CRM Systems in Industrial Companies

CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.

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