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Customer Knowledge Management - Soumit Sain - Bog

- Leveraging Soft Skills to Improve Customer Focus

Bag om Customer Knowledge Management

This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9783319050584
  • Indbinding:
  • Hardback
  • Sideantal:
  • 207
  • Udgivet:
  • 2. juli 2014
  • Udgave:
  • 2014
  • Størrelse:
  • 243x159x17 mm.
  • Vægt:
  • 492 g.
  • 8-11 hverdage.
  • 10. december 2024
På lager

Normalpris

  • BLACK WEEK

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.

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