Name: Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Price: 322.95 DKK
Availability: InStock
Author: Joseph Michelli
ISBN: 9780071806305

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way af Joseph Michelli

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Hardback
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322,95 kr.

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Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

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Sprog:
Engelsk

ISBN:
9780071806305

Forlag:
McGraw-Hill Education - Europe

Indbinding:
Hardback

Sideantal:
304

Udgivet:
16. december 2015

Størrelse:
237x165x33 mm.

Vægt:
596 g.

Leveringstid: 2-3 uger.
Forventet levering: 14. december 2024

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Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

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