Name: Great Customer Connections
Price: 439.95 DKK
Availability: InStock
Author: Richard S. Gallagher
ISBN: 9781614342601

Great Customer Connections af Richard S. Gallagher

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Paperback
2-4 uger
439,95 kr.

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Good customer service might seem like a matter of attitude, but with a little knowledge of basic behavioral psychology, any service rep or team can dramatically improve service quality. Great Customer Connections presents a step-by-step program that takes proven psychological principles and turns them into easy-to-apply practices - so each customer interaction becomes a peak experience.

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Sprog:
Engelsk

ISBN:
9781614342601

Forlag:
Booklocker Inc.,US

Indbinding:
Paperback

Sideantal:
252

Udgivet:
31. maj 2011

Størrelse:
152x229x13 mm.

Vægt:
343 g.

Leveringstid: 2-4 uger.
Forventet levering: 18. december 2024

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Beskrivelse af Great Customer Connections

Good customer service might seem like a matter of attitude, but with a little knowledge of basic behavioral psychology, any service rep or team can dramatically improve service quality. Great Customer Connections presents a step-by-step program that takes proven psychological principles and turns them into easy-to-apply practices - so each customer interaction becomes a peak experience.

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Bogen Great Customer Connections findes i følgende kategorier:

Business og læring > Marketing

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