Guest Expectations in The Hospitality Property Industry - Gerry MacPherson - Bog

Hotel-Resort-Inn-Bed & Breakfast-Vacation Rental

Gain a Fresh Perspective on Your Hospitality Property

When you pour your heart and soul into opening, developing, and managing your hotel, resort, inn, bed and breakfast, or vacation home, it's easy to become immersed in the day-to-day operations. But have you ever stopped to truly analyze your property objectively?

In this captivating book, I invite you to take a step back and view your property through the eyes of an outsider, embracing the big picture. Prepare to be astonished by what you discover.

Within these pages, you'll explore thought-provoking topics that will transform the way you perceive your hospitality property:How Does Your Property Compare
How to Become Your Own Guest
Is Your Hospitality Property Accessible
Is Your Restaurant Meeting Its Potential?
How to Get Endless Referrals
Negative Reviews Are Good For Business
How to Prepare For When Guests Return
Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.
What Will Your Guests Expect Post Lockdown
What Is The Future Of The Hospitality Property Industry
If you envision your property evolving alongside your guests in the future, then this book is an absolute must-read.