Udvidet returret til d. 31. januar 2025

Handling Customer Disconfirmations - Bog

- A Model of the Service Provider's Response Process

Bag om Handling Customer Disconfirmations

The service provider's decision process is seen from an information processing perspective. Based on individual and social psychology the author develops hypotheses about what happens in the service provider's mind within each process step.

Vis mere
  • Sprog:
  • Tysk
  • ISBN:
  • 9783824463336
  • Indbinding:
  • Paperback
  • Sideantal:
  • 211
  • Udgivet:
  • 15. juli 1996
  • Udgave:
  • 1996
  • Størrelse:
  • 210x148x13 mm.
  • Vægt:
  • 286 g.
  • 8-11 hverdage.
  • 9. december 2024

Normalpris

  • BLACK WEEK

Medlemspris

Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af Handling Customer Disconfirmations

The service provider's decision process is seen from an information processing perspective. Based on individual and social psychology the author develops hypotheses about what happens in the service provider's mind within each process step.

Brugerbedømmelser af Handling Customer Disconfirmations



Find lignende bøger
Bogen Handling Customer Disconfirmations findes i følgende kategorier:

Gør som tusindvis af andre bogelskere

Tilmeld dig nyhedsbrevet og få gode tilbud og inspiration til din næste læsning.