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It's All About Service - Ray Pelletier - Bog

- How to Lead Your People to Care for Your Customers

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Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780471716754
  • Indbinding:
  • Hardback
  • Sideantal:
  • 256
  • Udgivet:
  • 10. Juni 2005
  • Størrelse:
  • 161x237x24 mm.
  • Vægt:
  • 448 g.
  • 2-4 uger.
  • 28. Maj 2024

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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

Beskrivelse af It's All About Service

Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).

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