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Managing Customer Experience in the Networked Age - Max Skylark - Bog

- Navigating the Shift: From Information Age to Networked Age

Bag om Managing Customer Experience in the Networked Age

"Unlock the Secrets to Thriving in the Networked Age with 'Managing Customer Experience': Dive into a world where connectivity reigns supreme and customer experience is king. From unraveling the evolution of consumer behavior to embracing cutting-edge technologies, this book is your essential guide to navigating the dynamic landscape of the Networked Age. Packed with actionable insights, real-world case studies, and a groundbreaking STARS model, it's time to elevate your customer experience game and future-proof your business in the era of constant connectivity. Don't just adapt - thrive!"In the annals of human history, epochs are defined by transformative shifts in societal structures and technological paradigms. The transition from the Industrial Age to the Information Age marked a pivotal moment in our collective evolution, reshaping the way we interact, consume, and perceive the world around us. Yet, as we stand on the precipice of a new era, characterized by interconnectedness and digital ubiquity, it becomes evident that another seismic transformation is underway: the emergence of the Networked Age.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9798879804744
  • Indbinding:
  • Paperback
  • Udgivet:
  • 16. februar 2024
  • Størrelse:
  • 152x229x2 mm.
  • Vægt:
  • 68 g.
  • BLACK FRIDAY
    : :
Leveringstid: 2-4 uger
Forventet levering: 21. december 2024
Forlænget returret til d. 31. januar 2025

Beskrivelse af Managing Customer Experience in the Networked Age

"Unlock the Secrets to Thriving in the Networked Age with 'Managing Customer Experience': Dive into a world where connectivity reigns supreme and customer experience is king. From unraveling the evolution of consumer behavior to embracing cutting-edge technologies, this book is your essential guide to navigating the dynamic landscape of the Networked Age. Packed with actionable insights, real-world case studies, and a groundbreaking STARS model, it's time to elevate your customer experience game and future-proof your business in the era of constant connectivity. Don't just adapt - thrive!"In the annals of human history, epochs are defined by transformative shifts in societal structures and technological paradigms. The transition from the Industrial Age to the Information Age marked a pivotal moment in our collective evolution, reshaping the way we interact, consume, and perceive the world around us. Yet, as we stand on the precipice of a new era, characterized by interconnectedness and digital ubiquity, it becomes evident that another seismic transformation is underway: the emergence of the Networked Age.

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